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01-02-2012 06:37 AM - edited 01-02-2012 06:38 AM
I haven't been able to find any other messages addressing this issue yet. Part of it is I'm not even sure how best to look up this particular issue. Apologies if this is a repeat.
I'm running an HP G71-340US with Windows 7. It's been working fine for years and I've had no issues burning CD-ROMs. Recently, I decided to invest in some DVDs to do some serious backing up. I got some Memorex double layer DVD+Rs and have tried burning with the built-in Windows burning software (through explorer) and the free Ashampoo burning software.
In every case, the DVD burner starts, burns for a few minutes, and then quits and ejects the DVD. I only get a generic error message. The HP Support Assistant says everything checks out.
Could it be the double layer DVDs? I'd appreciate any suggestions! Thanks!
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01-02-2012 02:18 PM
If the burner is rejecting Memorex, then go with Verbatim or Sony. Taiyo-Yuden is supposed to be the best and they are now under the name of JVC Victor.
You may also try Imgburn, it's free as well and there is great support over there.
Use mirror 7 from Imgburn.
The most common things that cause burn failure is the medium (the burner itself doesn't like the brand)
The burner needs a firmware update (this not easy on an OEM laptop burner, most times it's impossible)
Most laptop burners are OK, but many of them have problems with duel layer even though it's supposed to work.
Lastly the burner itself is defective.
I would start with a different brand, each manufacturer has a different recipe for their dyes and how they are applied to the disc.