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03-19-2012 05:08 PM - edited 03-19-2012 05:15 PM
I own an HP G62 Notebook PC, and my warrenty expires in 4 days. Iv'e had this problem for awhile but it hasn't affected me too much. The problem is that my USB controllers can't install properly. When I plug in a flash driver it will show that it is installing the device, but then will say failed to install. It will reconise the flash driver as a "Flash Disk". When my computer starts up it will try to install my Universial Serial Bus Controllers but all of them fail to install.
I have attempted to install the drivers manually off the website but it will say " An error occured while trying to install", it will say the same when i attempt to update the devices from the Device Manager. The thing is I use a pen tablet (mostly as a mouse) for my computer. When I plug it in it will say failed to install but the tablet will work fine. Other than that other devices like flash drives and printers fail to install. And the drivers encounter errors every time I try to install.
So my question. Do you think this is a problem with my motherboard? Because if it is I would have to make sure to get it replaced before my warrenty runs out on the 23rd. Or is there a way to fix this? In the Device Manager there is no yellow triangle that pops up next to the USB controllers. There is only one next to the Microsoft Virual WiFi Miniport Adapter_01, which I don't think is in the way of the problem.
03-19-2012 05:44 PM
A Flash Drive that I use to use on my laptop works fine. But any other flash drives such as ones from other people and ones not used before will not install.