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Re: Dv4 battery?? what can it be? (201 Views)
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Student
mm2009
Posts: 1
Registered: ‎02-08-2011
Message 1 of 2 (240 Views)

Dv4 battery?? what can it be?

So starting like a week or so my computer started turn it off. It's been working fine but out of nowhere it just turns of. then i try turning it on right after it turns off and when its turning back on it turn off...then i plug it in to the outlet and it works perfectly fine with out turning off....what can this be? Can the battery be going bad?

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PhD Student
Knute
Posts: 1,329
Registered: ‎09-29-2010
Message 2 of 2 (201 Views)

Re: Dv4 battery?? what can it be?

You can test the battery by downloading the HP Battery Check program, the program is located here:

http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm



If that does not return an error, and your laptop is under warranty, consider having the laptop checked by a HP Authorized Service Center. The warranty can be checked here:

http://www13.itrc.hp.com/service/ewarranty/warrantyResults.do?admit=109447627+1286541891570+28353475

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