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Re: Dv5 Battery Problem (1100 Views)
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SamDennis Student
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SamDennis
Posts: 1
Registered: ‎06-17-2009
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Dv5 Battery Problem

‎06-17-2009 09:50 PM

I have a Dv5-1005TX laptop that I bought under a year ago, and recently the battery stopped working. It said that it had 100% charge, but when I pulled the power cord out, the computer died. I took the battery out and put it back in, and tried again. Same thing happened. I have since run it using the power cord, and the battery icon slowly dropped from 100% down to 0%. Any suggestions on what I should do?
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Lackooo Tutor
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Lackooo
Posts: 18
Registered: ‎06-19-2009
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Re: Dv5 Battery Problem

[ Edited ]

‎06-19-2009 12:56 PM - edited ‎06-20-2009 04:15 AM

If your laptop didnt reached the 1 year age yet (batteries have 1 year warranty), call HP support, (all contries have a phone number) and they will send you a brand new battery. I did it too a month ago, and now I have 2 battery now, cause you can keep the old one too... :smileyvery-happy:
Message Edited by Lackooo on 06-20-2009 04:15 AM
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