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Re: Dv5t HDD issue?? Computer stops unexpectedly! URGENT! (772 Views)
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Honor Student
Ugur
Posts: 4
Registered: ‎04-04-2010
Message 1 of 5 (817 Views)

Dv5t HDD issue?? Computer stops unexpectedly! URGENT!

[ Edited ]

Hey all. I have 6-7 months old dv5t model. It runs on win7 62bit with core 2 duo processor and together with hitachi model 250gb hdd. A few days ago, while I was streaming a video on youtube, it repeated a noise and stopped working. No mouse, no ctrl+alt+del, nothing. Only last screen and the noise. I had to force turn off. I tried to turn on the pc, it showed a black screen, no post and etc.. After several tries later, it ran again. But while I was showing webcam on MSN, it stopped again. It is repeating it every time. 

 

Previously, I had downloaded program together with trojans and my avg cleaned it. What are my options here? 

 

Thanks beforehand!

 

P.S. i tried to run HDD test using its own, it stops unexpectedly there too.

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Amr Top Student
Top Student
Amr
Posts: 5
Registered: ‎01-25-2009
Message 2 of 5 (772 Views)

Re: Dv5t HDD issue?? Computer stops unexpectedly! URGENT!

ok man that is exactly what happens with me but u need to get help soon coz my hdd died and my laptop doesn't bot up it also beeps every second and scratches so get help asap

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Tutor
Tech_Smurf
Posts: 41
Registered: ‎04-07-2010
Message 3 of 5 (769 Views)

Re: Dv5t HDD issue?? Computer stops unexpectedly! URGENT!

Call HP for a repair. If it crashes on the BIOS HDD test then you need to have them take a look at it. It could be the HDD, the HDD cable, or the controller on the motherboard.

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Honor Student
Ugur
Posts: 4
Registered: ‎04-04-2010
Message 4 of 5 (762 Views)

Re: Dv5t HDD issue?? Computer stops unexpectedly! URGENT!

thanks for replies, I've been trying different things with this problem... once it passed self hdd test, then it ran a full hdd test and hung, next time it didn't even pass the quick hdd test...it always passes RAM test without any problem.. I was told it might be problem of cooling... such as overheating...i tried to ran a ventilator(lol) and it still didn't help..but it was when it passed quick hdd test also. ill call hp asap...thanks...

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Honor Student
Ugur
Posts: 4
Registered: ‎04-04-2010
Message 5 of 5 (721 Views)

Re: Dv5t HDD issue?? Computer stops unexpectedly! URGENT!

i checked HDD using hdd enclosure and found 1 bad sector and recovered together with 5known viruses and deleted.. But it still do same... :smileyfrustrated: any other options?

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