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06-03-2012 02:05 PM
08-02-2012 05:04 AM
Is there a solution for this HP?
I just got a new Elitebook 8760w out of the box for my work, installed some CRM and office programs.
Now I need to do some Skype calls with colleagues in other countries, but my webam fails. Same problems as mentioned before, camera seems not to connect (screen stays black/gray), sounds does work though.
I reinstalled drivers, no luck.
Thanks in advance for a quick reply/solution.
08-15-2012 11:02 PM
Anyone got him/herself to situation where Windows XP sees camera as imagining device but firmware update don't see the camera? Even XP sees the camera it won't work.
I was flashing the firmware for the camera using SP55471.exe, first camera was detected log says:
Flash Zero checking...
Flash Zero checking....Fail
After that firmware update jams, and when closed and tried to flash again log says:
Camera is not ready or NO camera
How to restore old firmware or update new now?
10-01-2012 07:51 AM
I do, too, get irritated by the utter negligence of we receive. I write to HP and all I got was "take it to a repair shop". WTH? First they break the camera firmware with some 2011 FW update, then do nothing. Losers!
BTW, I disconnected the camera from the mainboard - as suggested in one of the posts - but it did not help at all.
10-01-2012 09:39 AM
finally I ordered a camera module via internet suppliers for 13$ and changed it by myself for 5 mins and now it works fine
actually it was even cheaper than my trip costs to HP repair shop
really it was my most disappointed experience of customer support