This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Envy 17 Audio Ports (339 Views)
Reply
Student
efield12
Posts: 1
Registered: ‎11-15-2010
Message 1 of 5 (813 Views)

Envy 17 Audio Ports

I have an Envy 17. The headphone port works correctly, but the mic port is causing some issues. 

 

The input from anything connected to the mic port is either nonexistent or very quiet, distorted, and accompanied with static. Something else I've noticed is that when I plug anything into the mic port without something plugged into the headphone port, the Beats Audio interface says that something is plugged into the headphone port. The only way for it recognize that something is plugged into the mic port is to insert the plug in part of the way. However, doing this results in a very loud, static input. 

 

Please use plain text.
Student
moosewag
Posts: 2
Registered: ‎04-20-2011
Message 2 of 5 (698 Views)

Re: Envy 17 Audio Ports

Hey efield,

 

I just bought an envy 17 and am having the same problems you described - did you ever figure out what was wrong?

 

Thanks

Please use plain text.
Student
Evinyatar
Posts: 1
Registered: ‎08-16-2011
Message 3 of 5 (598 Views)

Re: Envy 17 Audio Ports

I came here hoping to find some details but I can at least expand on what you two have.

 

The reason a standard microphone is not working for you is that they used a different port for the input.  It's just like the iPhone which has Sterio Output and Microphone Input in the same jack.  What I want to know is, can I get a converter for a standard microphone input to work properly in my Envy?

 

If you look at the headphones that come with the iPhone you notice there's 3 white bands intead of just 2.  The jack itself is also a bit longer to accomodate the 3rd band.  The reason regular microphones don't work is the 3rd band for input has to reach deeper into the jack than it normally does on a stander mic input jack.

Please use plain text.
Tutor
kpeterson22
Posts: 15
Registered: ‎05-26-2011
Message 4 of 5 (569 Views)

Re: Envy 17 Audio Ports

[ Edited ]

I am having same issue with the mic it wont work or any sound for mic at all when plugged in the model I have is

HP ENVY 17 customizable Notebook PC LQ620AV if that helps.
 
I dont run a usb headset I have the logitech with the 2 prongs one for headset and 2nd for mic
 
Please use plain text.
Tutor
kpeterson22
Posts: 15
Registered: ‎05-26-2011
Message 5 of 5 (339 Views)

Re: Envy 17 Audio Ports

[ Edited ]

Model LM126AV they dont make this model any more?? humm

 

Well long story short after sending the computer to hp repair 3 times they replaced the mother board 3 times the optical drive it made noise and the web cam recalabrated yes it was still offset horribley.  After having that done they were suppose dto replace the IO ports for sound and never did.  I tested headphones out on all computers in the house and no issue just the envy.  After reciving the computer back last time fed x smshed the box damaged the computer nd filed a complaint to fedex.... So we will see as I been told due to fedex fault is the only reasson im having it replaced and im not able to customize it so guess I get what I get

 

Now they are replacing the unit out cause fedex admited to damaged unit and payed HP for the unit.  So with the new one im looking at now is as follows:

 

HP ENVY 17 3D edition customizable Notebook PC LY336AV

Genuine Windows 7 Home Premium 64-bit

 2nd generation Intel(R) Core(TM) i7-2860QM Processor (2.5 GHz with Turbo Boost up to 3.6 GHz)

1GB AMD Radeon(TM) HD 7690M GDDR5 Discrete Graphics(TM) [HDMI, DP]

8GB 1333MHz DDR3 System Memory (2 Dimm)

750GB 7200 rpm Hard Drive with HP ProtectSmart Hard Drive Protection

Microsoft(R) Office Starter: reduced-functionality Word/Excel(R) only,

No PowerPoint(R)/Outlook(R)

FREE 2-year Norton Internet Security subscription (a $99 value).

Pre-installed. 8 Cell Lithium Ion Battery - Up to 5.25 hours of  battery life +++

17.3-inch diagonal Radiance Full HD 3D Infinity LED-backlit Display (1920x1080)

Blu-ray player

& SuperMulti DVD burner

HP TrueVision HD Webcam

Intel 802.11a/b/g/n WLAN and Bluetooth(R) with

Wireless Display Support Full-size Radiance backlit keyboard

Adobe(R)

Photoshop(R)

Elements 9 & Adobe Premiere(R)

Elements 9

2 year limited warranty included HP Home & Home Office Store in-box envelope

Please use plain text.