HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Error Hard Disk Short DST failure (1768 Views)
Reply
Reply
Topic Options
Chrisd3453 Student
Student
Chrisd3453
Posts: 1
Registered: ‎05-05-2012
Message 1 of 2 (1,768 Views)
Report Inappropriate Content

Error Hard Disk Short DST failure

‎05-05-2012 03:53 PM

I have a 2 month old Pavilion G7 laptop and when I run startup diagnostics I get a Hard Disk Short DST failure and the laptop will not boot.

0
Reply
0
Please use plain text.
 
Distinguished Professor Distinguished Professor
Distinguished Professor
ManjunathTech
Posts: 2,977
Registered: ‎01-21-2012
Message 2 of 2 (1,766 Views)
Report Inappropriate Content

Re: Error Hard Disk Short DST failure

‎05-05-2012 04:01 PM

Hi,

 

 The failure ID will either be a Smart or Disk Self Test failure - both would indicate that your Hard Drive is failing and will need to be replaced.

 

If your notebook is still under warranty, contact HP and arrange to have the drive replaced.

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Reply
Please use plain text.