HDX16 Quick Launch Button Issue

[eweezy]

I am having this issue to.. I have tried factory restore,BIOS update and stil have the problem. I have a Warranty would it be possible to exchange for new one? Is it even worh sending back to hp to try and fix since there seems to be no solution so far??

[Maximus0111]

I've tried uninstalling the quick launch program and I went into MSCONFIG and services and shut off the quick launch. It helps it a little bit but it still happens. I think it's a design flaw. We should file a you know what againest HP.

[scofojo]

I got mine 1 month ago, had problems getting the quick launch buttons to work, the only 2 that work consistently are the mute and WiFi buttons. My MAIN problem is with the optical drive - it has trouble copying data discs, heats up, warps the discs until they drag in the drive. Just installed a new drive from HP, sam thing. Bought the Best Buy extended warranty so brought it to them for diagnoses/repair, they called me 3 days later saying they cannot work on thsi model and offered me a swap with a compatible new computer, any brand. After reading several of these threads, my mind is made up, as soon as the new Windows 7 computers hit the store I am going in for an exchange. Probably Toshiba. I've had Gateways, Dells, Panasonics, Hps, and Toshibas. The only one that did not fail was a Toshiba.

[darioxmind]

Hi All,

I have got an HDX x16 1350EL.

I have a problem with bass/treble button. It can't switch between bass and treble. Actually, it doesn't work everytime.

It is a hardware problem or a software one? Did enyone resolve the problem?

[Maximus0111]

I sent out a complaint through the better business bureau about this issue and the issue with the screen being scratched when the laptop screen is down. HP has some major issues with this laptop. Everyone that has this problem should write to the Better Business Bureau and also if possible your Attorney General.

[TehStiggles]

Yup, my HDX16 1310EA has just started doing this the last week or so and its really annoying.

HP Support were as useless as always and told me to reinstall the wireless driver which i have done.

I also run a full copy of Windows 7 from MDSN and they tried to blame that.

I have them coming to collect it next week but i see little point in them trying to 'repair' it if its a known issue.

The Eject button doesnt work, the bass treble doesnt work. Volume is ok but the constant wireless disconnecting and it turning from blue to orange is annoying.

I shall call them tomorrow and let them know about this thread.

Message Edited by TehStiggles on 10-14-2009 06:19 PM

[Franz]

new hdx 16 1101 eu and the same problems !!!! screen is pretty scratched by closing the gagdet and the buttons do what they like and the error message "Sigmatel C-Major audio driver has stopped working properly. ...." -

Otherwise the notebook good BUT with these things happening - and there are so many user with the same problems ...

I will give it back for refund and buy another one.

Or has anybody solved the problems?

[Franz]

Hi, your problem (also mine :-( ) is marked "solved" - but there is no solution at all - or do you have one? In the thread there is none???

[MissStacey]

Hey everyone!  I wrote earlier and am STILL having this issue!!  I am so frustrated right now and am calling HP tomorrow.  As I write this, I have seen the WLAN Disabled message about 3 freaking times and the treble has, as usual, readjusted itself.  While this stupid laptop seems to be possessed, I highly doubt that it is.....  I am a college student, and tonight, I lost my internet connection during a timed online quiz...  It was VERY inconvenient and I am highly upset about this.  I have been waiting for a solution, but have not found one and I see that almost every day there is someone new posting about the same issue.  I am very angry with this product and will post an update on any info I receive from HP tomorrow when I call them and raise hell.

"WLAN: Disabled" Message count (during the writing of this post): 12

[TehStiggles]

I called HP yesterday and pointed them to this thread yet they denied all lnowledge of it.

I have to send this laptop away for up to 10 days for something its obvious they cant fix so not amused.