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01-04-2012 12:34 AM
I have had this laptop for a couple years now and I haven't had any problems with the keyboard, keys or their connection with my laptop. I have never spilt anything on it or been aggressive with the keyboard either. Tha essential problem is that now my T,Y,P,K,M keys and the CTRL and PAGE keys (to the right of space bar) no longer work after cleaning my computer. There might be more but I haven't been able to tell what the Fn button and some function buttons fully do.
How it all began:
Two weeks ago I noticed that the fan on my computer kept running and the computer would get warmer quite easily and take longer to cool down. It also started lagging or loading things slower than it should.
So I went onto HP's site and found their information on cleaning fans and vents and the information I saw in it mentioned all the problems my computer had. So I decided to follow their directions on how to clean the fan, vents and keyboard. I noticed alot of dust and small hairs from my dogs and small lint balls..more debri then I thought would be in my laptop.Nothing huge or that I would see as damaging but it definitley needed a cleaning.
So I let the computer sit for a while and then I turned it on and that is when I noticed some of the keys no longer worked. I decided to see if the device was installed properly and the computer said it was working fine, so I figured it might be debri stuck under the keys.
I followed the directions on how to turn off the computer and I got a small tool and a light to look under the keys and remove what I could see.. I did that with all of the keys, not just the ones that stopped working. I was surprised I was able to get alot of stuff out from under the keys. BUT the same keys still didnt work.
So far at this point I have used the on screen keyboard and an external keyboad (what I am using to write this) and thos keys work fine. I have checked the BIOS and the same keys didn't work (on the bios black screen). I tried to check the device and for updates or any errors and I didn't see any problems. I attampted to uninstall my keyboard which initially said it was a 101/102 keyboard and then when i restarted to finalize the process..the device registered in its place was now called a standard keyboard and the computer didnt ask me to reinstall the one i uninstalled.initially. So I don't know if that was a successful way of doing that or not.
Sorry for my novel but I just want to make sure anyone who can help knows what I have been doing. My questions now are;
A. did I do the bios test right?
B. did i uninstall my keyboard right? if so then why would a different keyboard already be on as a device without me doing anything? if i didn't please help me on how to..
C. I feel like there is debri trapped under these kes, is there anyway to remove each key to clean and inspect? if so how, because I haven't been able to find out any useful information about that process on this computer/keyboard?
D. is there any thing else I could do besides removing the keyboard and replacing it?
PLEASSE HELP ME?? THANK YOU!
03-24-2013 10:46 PM