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HP DV6000 Motherboard known issue. HP will not warranty because 2 weeks out of warranty. (37533 Views)
OMG Student
Student
OMG
Posts: 2
Registered: ‎11-04-2010
Message 31 of 48 (2,798 Views)

Re: HP DV6000 Motherboard known issue. HP will not warranty because 2 weeks out of warranty.

I am sooooo unbelievably upset with this very expensive dv6000 HP laptop that is now no better than a door stop. What is even more disheartening is the fact that HP knowingly sold a defective product and refuses to work with it's customers to resolve. Once a loyal HP customer, purchasing two laptops, five desktops and 7 printers, even touted the virtues of customer care as others blasted HP's customer no service practices. But it appears customer great service only happens during the time of purchase. What happen to you HP, never thought that you would with greed sell junk!

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OMG Student
Student
OMG
Posts: 2
Registered: ‎11-04-2010
Message 32 of 48 (2,798 Views)

Re: HP DEVOID Motherboard known issue. HP will not warranty because 2 weeks out of warranty.

My laptop is junk as well. So mad when told that HP would not resolve (despite the fact that they new they were selling a defective product) that I put my dv6000 laptop in a closet. However, after receiving today an email from HP to purchase new product, I've decided to post my dissatisfaction in as many forums as possible, including product reviews. 

 

What horrible customer no service, as well a company that  knowingly sells junk!

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Top Student
rexelias
Posts: 5
Registered: ‎10-31-2010
Message 33 of 48 (2,785 Views)

Re: HP DEVOID Motherboard known issue. HP will not warranty because 2 weeks out of warranty.

Check here http://www.nvidiasettlement.com/index.html to see ...........

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Student
jesus426
Posts: 2
Registered: ‎11-10-2010
Message 34 of 48 (2,741 Views)

Re: HP DEVOID Motherboard known issue. HP will not warranty because 2 weeks out of warranty.

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Student
srm7765
Posts: 1
Registered: ‎11-29-2010
Message 35 of 48 (2,635 Views)

Re: HP DV6000 Motherboard known issue. HP will not warranty because 2 weeks out of warranty.

As I read all of the previous complaints I thought maybe I had blogged my complaints in 2009 and 2010 instead of sending HP's president a letter--on three seperate occassions--about this issue and asking them to replace my motherboard. Not only did they not fix my expensive, crappy laptop, even though I sent in to tech support four seperate times, they disregarded my communication.

 

Maybe the BBB can do something about this. I will file a complaint.

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Tutor
Xdell
Posts: 13
Registered: ‎08-06-2009
Message 36 of 48 (2,596 Views)

Re: HP DV6000 Motherboard known issue. HP will not warranty because 2 weeks out of warranty.

Yep. I have, not one or two but three lap tops from, Yeah you guessed it, your favorite PC Manufacturer, HP.

 

display problems on my 2 year old dv2500 and scratches on the monitor on two newer HDX lap tops, and they are doing nothing about it after 2 years of people complaining on this and other forums.

 

No worries everyone! ! ! !. I have found the solution to my problems and yours as well.

 

DO NOT BUY ANY HP PRODUCTS ANYMORE.

 

THEY HAVE LOTS OF DESIGN FLAWS AND THEIR ENGINEERING DEPARTMENT IS STILL GETTING PAID TO BUILD JUNK ! ! !

 

AS LONG AS YOU KEEP BUYING, THEY'LL KEEP BUILDING JUNK ! ! ! ! !

 

WHY???? BECAUSE THEY FIGURE WE ARE TOO DUMB TO FIGURE IT OUT ! ! ! ! !  AND IF WE KEEP BUYING,,, MAYBE WE ARE.! ! ! !

 

SO,, WHAT ARE YOU GONNA DO?????

 

With all due respect,,,,,XDELL.

 

Soon to change my log in name to,,,,,, 4DELL.

 

Because software issues are better than  HP JUNK ! ! !

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Student
jokerdude13
Posts: 1
Registered: ‎12-06-2010
Message 37 of 48 (2,589 Views)

Re: HP DV6000 Motherboard known issue. HP will not warranty because 2 weeks out of warranty.

I also have hp dv7 and dv6000 no problems with dv7 yet but on the 6000 board went out they refuse to help unless i buy that warranty if my dv7 breaks im not going to ever buy hp product ever again . customer satisfaction should be number 1. happy customers mean good bussiness i gladly spend the money if company rationalizes whats important. this christmas i have 3 laptops i need to buy so hp should consider what they are doing. it will eventually cause them.

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Student
NOHP21
Posts: 1
Registered: ‎07-15-2011
Message 38 of 48 (1,907 Views)

Re: HP DV6000 Motherboard known issue. HP will not warranty because 2 weeks out of warranty.

The MB went out in my dv6000 Tuesday. Took very good care of it. Looks the same today as it did 3 years ago when I first bought it. Disappointed the hear that HP is doing nothing for everyone else. I've also bought a printer and another HP laptop for my mother. Was planning on buying my dad and my wife HP's as well for Christmas. I was going to stick with HP for everything until my LT went out and how it was just a piece from the start. I bought mine in July 08. Now I'm looking for something new (Not HP). They lost atleast 3 more sells from me.

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Student
hpisawful
Posts: 1
Registered: ‎09-19-2011
Message 39 of 48 (1,712 Views)

Re: HP DV6000 Motherboard known issue. HP will not warranty because 2 weeks out of warranty.

My DV6000 is having issues now--and never worked great; So glad I found this litany of complaints. I was trying to decide to add memory and fix a mysterious virus (that may not  even exist)  for hundreds of dollars. Plus issues with reactivating from Sleep mode and wirelesss issues. Its not just me or any virus, its this **bleep** piece of crap. I thought it was slow and hot all this time just because its a low-mid range PC.  It probably only lasted this long because I always shut it down after a few hours of use and maybe raising it up often on a cheap cool pad.  I wonder what the results of the multiple class action suits are? now I'm glad I didn't get the cheap HP Touchpad last month who needs more aggrivation! I'm ready to pay extra for Mac.

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Honor Student
ExabyteMexico
Posts: 2
Registered: ‎09-20-2011
Message 40 of 48 (1,709 Views)

Re: HP DV6000 Motherboard known issue. HP will not warranty because 2 weeks out of warranty.

The best solution, but can validate the warranty, is to make reballing, but must be very careful because in most places only do reflow, heat the chip and re-run for a few days.

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