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Re: HP Elitebook 8730w ESATA Problem (1251 Views)
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Top Student
gotdamsg
Posts: 10
Registered: ‎04-10-2011
Message 1 of 18 (1,270 Views)

HP Elitebook 8730w ESATA Problem

I am on Windows XP Pro. Just bought a Seagate FreeAgent GoFlex with ESATA port.

My problem is when I plugged in the external drive, the laptop doesn't detect the drive.  I don't think the drive needs special driver. It's plug and play.

Anyone please share your experience and the solution for my problem.

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Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 2 of 18 (1,251 Views)

Re: HP Elitebook 8730w ESATA Problem

[ Edited ]

Look in Device manager, any yellow bangs or missing drivers in there?

 

Look in Disk Management, does it show up in there?

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Top Student
gotdamsg
Posts: 10
Registered: ‎04-10-2011
Message 3 of 18 (1,242 Views)

Re: HP Elitebook 8730w ESATA Problem

There is no yellow bangs, everything is perfect. Also nothing show up in the Disk Management.

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Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 4 of 18 (1,235 Views)

Re: HP Elitebook 8730w ESATA Problem

Is this the Original OS that was sold with the notebook?

 

Try another e-sata cable.

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Top Student
gotdamsg
Posts: 10
Registered: ‎04-10-2011
Message 5 of 18 (1,226 Views)

Re: HP Elitebook 8730w ESATA Problem

yes this is the original os sold with the notebook and I don't think the esata cable is faulty.. any other solution? maybe special device driver?

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Top Student
gotdamsg
Posts: 10
Registered: ‎04-10-2011
Message 6 of 18 (1,225 Views)

Re: HP Elitebook 8730w ESATA Problem

Because some posting on the internet stated this is because of the BIOS settings (AHCI, RAID).

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Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 7 of 18 (1,219 Views)

Re: HP Elitebook 8730w ESATA Problem

Yes, AHCI would need to be enabled in the bios to be able to hot plug an e-sata device.

 

Problem is if it is not enabled when windows was installed, it cannot be enabled after unless it is W7 or Vista, if you are using  XP, then you need to enable ahci in the bios and reinstall XP.

 

If you are using Vista or W7, see this article, enable AHCI in the registry, shut down, enter the bios and enable AHCI, save bios changes and exit bios, start windows, see if it works now.

 

.

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Top Student
gotdamsg
Posts: 10
Registered: ‎04-10-2011
Message 8 of 18 (1,217 Views)

Re: HP Elitebook 8730w ESATA Problem

AHCI already been enabled since I got this notebook. Other than AHCI, there is RAID option, should I change it to RAID?

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Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 9 of 18 (1,209 Views)

Re: HP Elitebook 8730w ESATA Problem

No, raid will not help, it must be another problem, try this shut the PC down (not restart), connect e-sata drive and turn it on, start up the PC , see if it shows up anywhere now.

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Top Student
gotdamsg
Posts: 10
Registered: ‎04-10-2011
Message 10 of 18 (1,203 Views)

Re: HP Elitebook 8730w ESATA Problem

I've restarted the notebook but still can't be detected. Any other solution?

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