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Re: HP G62 374CA touchpad not working (1193 Views)
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justbored Honor Student
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justbored
Posts: 2
Registered: ‎02-22-2011
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HP G62 374CA touchpad not working

‎02-22-2011 12:10 PM

Hi

 

I have this 2-month old laptop:

  • HP G62 374CA
  • Intel Core i5
  • 4.00 GB RAM
  • 64-bit OS
  • Windows 7 Home Premium.

 

The touchpad isn't working. It used to work normally but I think it stopped working past 2 weeks; I never realized it because I was using a bluetooth mouse and rarely use the touchpad (personally I think the touchpad sucks for this model, you'd agree if you have one). I'm not sure if it is the driver or the touchpad itself. The orange light that is tappable also not working. It had Synaptics installed came with it. I already reinstalled Synaptics driver several times but no luck. I don't have retail store's warranty (bought from Futureshop) but I think I have HP warranty since it's still new. I want to avoid sending it to them since I need this for school and I can't have it gone for long time. I already search the web for possible solutions but they didn't work.

 

Please help and thank you.

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justbored Honor Student
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justbored
Posts: 2
Registered: ‎02-22-2011
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Re: HP G62 374CA touchpad not working

‎02-23-2011 12:28 PM

bump

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