HP G62-b23SA - Imminent Hard drive failure - SMART Error (301)

[bolly10four]

My HP G62-b23SA  reports a imminent hard disk failure. Hard disk test reports SMART Error (301).  Advised to back up the system and contact HP support to enquire if Hard disk  needs to be replaced or just needs repair. I have since backed up the system, should it be replaced?

[DavidPK · Accepted solution]

Hi,

The 301 Smart error would indicate that your Hard Drive is failing and will need to be replaced.

If your notebook is still under warranty, contact HP and arrange to have the drive replaced.  You can check your warranty status Here.

If you live in the US, contact HP Here.

If you are in another part of the world, start Here.

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the size ( ie 500Gb ) of your current HDD.

Regards,

DP-K

[bolly10four]

Many thanks for your reply DP-K.
I am indeed just out of warranty and would like a guide to replacing the Hard Drive. My current drive is a SATA 500Gb 5400rpm. My email address is bolly10four@gmail.com.

Regards,

Bolly10four

[DavidPK]

Hi,

You're welcome

The drive on the link below is an example of one that would be fine for your notebook - you are in no way restricted to this particular drive or manufacturer, it's purely my personal preference.  It is however usually a good idea not to get a drive with a smaller capacity than the original as this can cause problems when using the Recovery Discs to reinstall the operating system on the new HDD.

500Gb Hard Drive

The procedure to replace the Hard Drive starts on Page 42 of your Maintenance & Service Guide.

Once done, simply use your Recovery DVDs to reinstall the Operating System on the new drive.

If you don't have your Recovery Discs, you can order a replacement set using the link below.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

If you have any problem with this link, order them directly from HP.

If you live in the US, contact HP Here.

If you are in another part of the world, start Here.

Regards,

DP-K

[jbruss1964]

My HP G72-C55DX has the  Imminent Hard drive failure - SMART Error (301) message. I backed up my files and ran the memory and HDD diagnostic which it passed. Do I need to replace the hard drive?