HP HDX 16 Flex Issue

[Mefer]

My laptop is about 2yrs old and I have noticed over the first year that the flex on it is pretty weak. (I changed that part before my warranty went out with bestbuy)

A year later I have the same \e issue again but worse. My laptop has gone to being very loose and the left side that hooks to the base of the laptop is very loose (you can actually jiggle it).

In order for me to see the display I will have to play with it , until a certain angle, or hold in the jiggly part of the flex.

I really don't know what to do if any \one has a solution please let me know.

P.S. please don't tell me to get a monitor or external display >>

[HaggisCat · Accepted solution]

When you say flex I am going to assume that you have a hinge problem and that it sounds like the hinge(s) have let go where they screw onto the base.

 The base has brass inserts that are pressed into the plastic that the hinges screws to.

 You will have to disassemble the machine yourself to find out what's going on in there for sure.

 Here are some videos from the HP Media Services Library, make sure you are signed in before clicking on the link.

 http://h20574.www2.hp.com/default.htm?lang=en&cc=US&hpappid=psml

 This is a big job and it's not easy to get the HDX series machines apart, so you may want to consider having a local repair shop do it, don't send it in to HP.

 The other problem is that the hinges can be very stiff, there is an adjustment screw on each hinge where you can let some of the tension off so they don't work themselves loose again.

 Post again if you need help with the library or if you have any other questions.

 I also had a look at your other post and it sounds like you need a new video cable as well. I suspect that if the hinge is broken and/or loose, it's been wrenching the video cable beyond its limits and has damaged it.

[Mefer]

The good thing is that I have experience with repairing laptops and computers, not a pro but can do the simply things.

It sounds like a lot of work and a bit risky to fix so ill plan on leaving it with the monitor it doesn't look that bad anyways lol

But thanks for your help!

[HaggisCat]

OK, Thanks for the kudos.

 I'll be here if you have any questions. The videos do make it look easier then it is.

The three most difficult things to remove is the speaker cover, the keyboard hot-key bezel, and the worst, the back screen cover.

 You have to know just where to apply the right of pressure to release the snaps. After you have done it a few times, it's OK, but the first time can be a "bear"

[Mefer]

Ok