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09-05-2009 06:46 AM
I'm posting this out of desperation, hoping that someone out there can offer some advice.
My wife's HP Pavilion DV2500 won't turn on. When I press the power button, the blue "power LED" comes on (as do the blue lights under the DVD controls and the "harddisk LED" flashes once... the computer fan whirrs into action, but then nothing happens. The screen is always black, nothing appears on the screen.
I've tried removing the battery and holding the power button for 60 seconds. I've tried turning it on with the power cord and battery both in, just the power cord no battery, just the battery no power cord, etc. It doesn't make any difference - doesn't power on with any of those configurations.
I've also tried unscrewing the panel on the bottom and removing one RAM chip, leaving the other in. Then putting it back and removing the other. Then removing them both. Again, it doesn't make any difference - doesn't power on with any of those configurations.
(FYI, the blue light around the AC adapter does light up blue when the AC adapter is plugged in... so that's not the problem)
Any tips? The computer is out of warranty, and I'm living in France. It's nearly three years old, so it's probably not worth the labor costs of taking it to a service center. I'm happy to open it up and try to fix it myself - unless it involves a soldering iron!
Please... any advice much appreciated.... thank you!!
09-05-2009 11:34 AM
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11-04-2009 08:34 AM - edited 11-04-2009 08:35 AM
My wife too has exact same issue 20 days ago with a Pavillion dv2500, p/n: KN998UA#ABA. Can you help? Should I start a new help ticket ?
12-08-2009 02:21 PM - edited 12-08-2009 02:23 PM
Wow I am having the same EXACT issue. I hope HP will rectify what appears to be a defect with this machine. My P/N is: FE946UA#ABA.
12-18-2009 09:22 PM
It surely looks to be a motherboard problem. But I'd like you to just check by trying to go to BIOS(F10) and Recovery Manager (F11). If you are able to go to BIOS and able to see the screen , then it is a fried motherboard or bad HDD. But if it does not work even on BIOS and Recovery Manager then you have a problem with the Display.
Either ways it is a bit complicated and would recommend you take it to a service center . Depending on the issue that you have after the above steps.