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04-13-2009 04:49 PM - last edited on 04-01-2011 09:10 PM by Katie_H
Aright so... I bought my computer, an HP Pavillion DV2615NR, in November 2007, December 2007 problems start arising the keyboard would not work after I restarted the computer , I talked to the HP Technicians and they told me to Install the latest BIOS update and that fixed it... only temporarily... ever since this occasion the keyboard would shut off I'd say once every few weeks.. So... April 2009 (this Saturday actually) I get the same problem.. keyboard shuts off, I go to install the latest BIOS update and halfway through I get an error message and my screen goes white and none of the buttons are responsive, I hold the power button to shut it off and I turn it back on and the screen is black but all the led buttons are lighten up and the CD drive works...
I'm pretty sure that this is a motherboard issue, a motherboard problem on behalf of HP and my computer is about 5 months out of warranty, there is a list for recalled motherboards but my computer isn't on it. Why?
The Pavillion DV2615NR obviously has the same issue as all the other PCs on that list so why isn't it up there?
Can anyone help me or suggest anything?
Here is a link of the computers in the faulty motherboard recall: h10025.www1.hp.com/ewfrf/wc/document?docname=c0108
11-30-2010 02:15 PM
I have a different computer but I totally agree. I'm never ever buying or letting anyone I know (including work) buy from HP. Bad bad business. I'm pretty sure it was a repair that actually fried my HP motherboard. Someone needs to do something about this.
01-27-2012 11:07 PM
In May of 2010, I purchased a Desktop computer, a HP Pavilion Magnesium Grey Edition thought. I was so excited, I had a great computer HP, I believed it was a great computer. Eleven months later, it just stopped working. I thought turn it off, it wouldn't do anything. I had it checked and found out it was the motherboard, warranty is expired, what a rip off, what a waste of money, money I didn't have, but I thought, what a great investment! WHAT A JOKE!!!