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HP Pavillion DV2615NR motherboard problem... (11323 Views)
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Honor Student
KBudin
Posts: 3
Registered: ‎01-04-2009
Message 1 of 6 (11,323 Views)

HP Pavillion DV2615NR motherboard problem...

[ Edited ]

Aright so... I bought my computer, an HP Pavillion DV2615NR, in November 2007, December 2007 problems start arising the keyboard would not work after I restarted the computer , I talked to the HP Technicians and they told me to Install the latest BIOS update and that fixed it... only temporarily... ever since this occasion the keyboard would shut off I'd say once every few weeks.. So... April 2009 (this Saturday actually) I get the same problem.. keyboard shuts off, I go to install the latest BIOS update and halfway through I get an error message and my screen goes white and none of the buttons are responsive, I hold the power button to shut it off and I turn it back on and the screen is black but all the led buttons are lighten up and the CD drive works...

 

I'm pretty sure that this is a motherboard issue, a motherboard problem on behalf of HP and my computer is about 5 months out of warranty, there is a list for recalled motherboards but my computer isn't on it. Why?

 

The Pavillion DV2615NR obviously has the  same issue as all the other PCs on that list so why isn't it up there? 

 

Can anyone help me or suggest anything?

 

Here is a link of the computers in the faulty motherboard recall: h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us

Message Edited by KBudin on 04-13-2009 04:49 PM
 
 
EDIT by Katie_H (4/1/11): Removed broken link
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Student
maddyoday
Posts: 2
Registered: ‎05-25-2010
Message 2 of 6 (9,133 Views)

Re: HP Pavillion DV2615NR motherboard problem...

same problem, did you ever resolve your problem

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Student
roninkikaida
Posts: 1
Registered: ‎07-30-2010
Message 3 of 6 (8,311 Views)

Re: HP Pavillion DV2615NR motherboard problem...

Have the same problem with a different model. 2007 does not appear to be a good quality year for HP.

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Student
maddyoday
Posts: 2
Registered: ‎05-25-2010
Message 4 of 6 (8,294 Views)

Re: HP Pavillion DV2615NR motherboard problem...

will never but another HP

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Honor Student
TechGrl77
Posts: 3
Registered: ‎06-08-2010
Message 5 of 6 (6,736 Views)

Re: HP Pavillion DV2615NR motherboard problem...

I have a different computer but I totally agree. I'm never ever buying or letting anyone I know (including work) buy from HP.  Bad bad business.  I'm pretty sure it was a repair that actually fried my HP motherboard.  Someone needs to do something about this.

Thank you : )
~TechGrl77
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Student
olivia42255
Posts: 1
Registered: ‎01-27-2012
Message 6 of 6 (1,616 Views)

Re: HP Pavillion DIVIDEND motherboard problem...

In May of 2010, I purchased a Desktop computer, a HP Pavilion Magnesium Grey Edition thought.  I was so excited, I had a great computer  HP, I believed it was a great computer.  Eleven months later, it just stopped working. I thought turn it off, it wouldn't do anything.  I had it checked and found out it was the motherboard, warranty is expired, what a rip off, what a waste of money, money I didn't have, but I thought, what a great investment!  WHAT A JOKE!!!

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