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HP TouchSmart TM2 Error message in 'System Diagnostics' (105 Views)
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Patman99 Honor Student
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Patman99
Posts: 3
Registered: ‎11-27-2011
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HP TouchSmart TM2 Error message in 'System Diagnostics'

‎11-27-2011 08:03 AM

Hardware - HP TM2 1000 series

Product running Windows 7 Home Premium.

 

Previous issues -

Fan replaced after failing. Out-of-warranty repair.

 

Problem first encountered -

After re-installing the system afresh from the recovery partition, all went well until Windows had gone through initial first-use set-up.

First, Clickpad stopped working, checked 'Mouse' in control panel and nothing showing under 'Synaptics' Tab.

After Windows had inished updating, rebooted netbook and neither Clickpad or Touch screen functioned.

 

Rebooted into 'HP Diagnostics' and ran 'Hard Disk Testt'. Got the following -

 

Failure ID - GLWGR0-51R55B-XD6U21-60W903

Product ID - VY569EA#ABU

 

 

 

Any ideas?.

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