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04-26-2011 12:35 PM
I have an HP Touchsmart tx2-1275dx I purchased at Best Buy and there is no support info on the HP site. Is there an equivalent model for which support is shown? I need to know the product configuration, and especially motherboard, keyboard, monitor, and memory specifications.
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04-26-2011 12:37 PM
The support page for that product is here:
The product specifications can be found here:
Is there anything in particular you were looking for?
04-26-2011 12:40 PM
Hi, the following links will take you to the product manual and product specification pages which may assist you with your support needs.
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04-26-2011 12:48 PM
Thank you, the HP Support search engine didn't return a link using the model number or the part number I submitted found on the bottom of my notebook. I am going to find out hopefully from your links if I have two 2GB memory sticks installed and then find out part numbers for two 4GB sticks if possible.
05-28-2011 06:14 PM
Thank you for the links! My Vista Ultimate operating system is all of a sudden saying (after 2 years) it might be counterfit? I know it is not and it will not allow me to enter my product key. Do you have any suggestions? I have read the entire manual and email tech support seems to have no clue what I am talking about. PLEASE help me Samantha_G!