This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

HP g62 notebook charger not working (1129 Views)
Reply
Student
cptmyname
Posts: 1
Registered: ‎03-19-2011
Message 1 of 2 (1,129 Views)

HP g62 notebook charger not working

I boguht this Laptop last august and it's been working fine until now, but just today my charger stopped working, if i plug it in, it will say that it recognizes that theres a charger but it wont charge.

 

It only just now stopped working and i never had any trouble with this before, ive made sure that im plugging it into outlets that give out the right amount of power.

 

The LED still glows white when it's plugged in indicating it's "working" and the laptop wont turn on when I take out the battery and charge it, so the battery doesn't seem to be the problem, just the charger.

 

If anyone can give me any advice on what i should it would be a real help.

 

Please use plain text.
Provost
erico
Posts: 18,818
Registered: ‎01-07-2009
Message 2 of 2 (1,095 Views)

Re: HP g62 notebook charger not working

Please identify your notebook/pc with more than the series number. Look at the base/rear/side of the notebook/pc at the barcoded sticker. Post everything you see on the sticker there except the serial number.

c01931836.gif

Post the operating system ( and whether it is 32 or 64-bit) that is installed).

Best regards,
erico



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Please use plain text.