This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Hard Disk cannot be detected? (557 Views)
Reply
Student
wickze
Posts: 1
Registered: ‎07-06-2010
Message 1 of 2 (557 Views)

Hard Disk cannot be detected?

I just got this error today. my laptop was working earlier today, but a half-hour ago, now it isn't seeing the HDD.

 

More Info:

Start-up Test: 4Gb of memory passed/OK

Hard disk not exist 

Windows 7 Home Premium

HP G62-144DX Notebook

 

when i tried to turn it on, it says "no bootable device -- insert device and press any key" then i brought it to a friend of mine and made him try to reformat it but he said that the hard disk cannot be detected.

i really dont know what happened to my notebook.

i just bought it 2 months ago.

it just lagged and then it shut down then it never came back again.

it cannot read or detect its hard drive while i never made it fall on the ground or be bumped hard on something.


please help meT.T

 

if my information is lacking, please tell me what am i lacking so i can put it here.

Please use plain text.
Regents Professor
Huffer
Posts: 5,762
Registered: ‎11-12-2008
Message 2 of 2 (549 Views)

Re: Hard Disk cannot be detected?

I believe the hard drive has simply died. It happens. They are very complex machines. The only way to be sure is to remove the hard drive and see if it is detected in another computer or as an external drive connected to an adapter. In that event the problem is more serious yet. In any event you need to call HP Support on a 2-month old machine and it looks like it will be going in for service.

Please use plain text.