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Re: Hard driva problem, what to do? (186 Views)
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Mariumm
Posts: 1
Registered: ‎09-21-2011
Message 1 of 3 (199 Views)

Hard driva problem, what to do?

HP Pavilion DV6-1216sa

Windows Vista 32-bit

 

What happens is: I turn on my laptop, i see the hp advent logo, all the lights are on, everythings going well, i get to a screen where i can either "launch start up repair, or start windows normally"

  • If i launch start up repair, it tells me my problem cant be fixed automatically
  • If i start windows normally ... the computer shows the "microsoft corporation" loading bar, but beyond that the screen is black, and then if i leave it, it restarts and gives me the same two options.

 

i have done the hard reset with the 30 seconds holding down the on button thing - no luck

i did the primary hard disk self test - my computer FAILED it!

 

does this mean my issue is DEFINITELY a hard drive problem? if so, what are my options now? im not in warranty with HP, should i pack it in and buy a new laptop? or is it worth getting this problem fixed from an independent place as the nice geordie man told me on the phone that there's only one warehouse thing that fixes laptops in the UK and its going to take a long time if i need to send it off

 

any advice is appreciated

 

ta very much

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Teacher
Futureperfect
Posts: 151
Registered: ‎09-22-2010
Message 2 of 3 (187 Views)

Re: Hard driva problem, what to do?

 

 

That all depends. If the notebook your currently using can support all the necissary programs and features you like to use without being too slow then just replace the HDD. It's less expensive than replacing the notebook.

 

 

If you decide your in the market for a new notebook you always have the option of replacing the HDD on that notebook and giving/selling it.

I am an HP employee.

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DavidPK
Posts: 23,417
Registered: ‎09-24-2010
Message 3 of 3 (186 Views)

Re: Hard driva problem, what to do?

Hi,

 

The bios test on your Hard Drive would indeed indicate that the drive needs to be replaced - this is a very straight forward procedure to carry out yourself.

 

The drive on the link below is an example of one that would be fine for your notebook.

 

320Gb Hard Drive

 

The procedure to replace the Hard Drive is detailed starting on Page 57 of your Maintenance & Service Guide.

 

Once done, simply use your Recovery DVDs to reinstall the Operating System on the new drive.

 

If you don't have your Recovery Discs, try the link below to see if you can order a replacement.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

 

If you have any problem using the above link, order them directly from HP Here.

 

If you have any problem with this link, order them directly from HP.

 

Start Here.



Regards,

 

DP-K



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