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Re: Hard drive failed and i lost everything! and after 2 years i bought the thing. (259 Views)
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nickac1092 Student
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nickac1092
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Registered: ‎11-02-2010
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Hard drive failed and i lost everything! and after 2 years i bought the thing.

[ Edited ]

‎11-02-2010 03:00 PM - edited ‎11-02-2010 04:47 PM

I have a DV9815 laptop.  The hard drive failed after i was in the process of rebooting it.  All i want is to talk to HP by Email.  Now is that hard to do since i cant find an email?!  I need a replacement Operating system since it said "No OS found".  I want Wndows XP professional instead of Wndows Vista Home Priemium.  I do legally own a copy of Windows Vista but i want to downgrade to XP if i can without paying hundreds.

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Regents Professor Regents Professor
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Registered: ‎01-11-2010
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Re: Hard drive failed and i lost everything! and after 2 years i bought the thing.

[ Edited ]

‎11-02-2010 03:16 PM - edited ‎11-02-2010 04:47 PM

Hp is not going to give you XP, you will have to buy it if you want it.

 

 

You can order recovery media here

 

 http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

 

 This is a user to user forum, Contact HP directly, 


USA
http://welcome.hp.com/country/us/en/contact_us.html

 



Everywhere else
http://welcome.hp.com/country/us/en/wwcontact_us.html

 

 

 

 

 

.

 

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nickac1092 Student
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nickac1092
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Registered: ‎11-02-2010
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Re: Hard drive failed and i lost everything! and after 2 years i bought the thing.

‎11-02-2010 06:50 PM

Thanks.  I just got help with HP.

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Regents Professor Regents Professor
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Re: Hard drive failed and i lost everything! and after 2 years i bought the thing.

‎11-02-2010 06:56 PM

You are welcome.

 

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