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08-16-2011 02:14 AM
Recently, I have experienced a problem with the left hinge connecting the base/keyboard to the screen on my Pavilion dm4 laptop. The left hinge is still connected to the base of the computer, but the hinge is broken off from the screen. I am wondering what any possible support options are? I tried looking through support guides on the HP website, but I did not find anything useful.
03-26-2012 10:11 AM
Hello! I am currently in a similar situation and am wondering how your situation turned resolved. This is clearly a product default (my computer is not even 7 months old) and I am determined to get this fixed.
04-25-2012 06:43 AM
I have this same problem! What was the outcome for you? I need help! Every time I close my computer I feel like the left hinge is one step closer to breaking. Will HP cover this since it's a manufacturing problem?
04-25-2012 07:25 AM
Hinges on ebay:
The screen will need to be removed and the hinges replaced. They bolt to the chassis of the laptop and also inside the screen assembly.
05-21-2012 09:25 AM
I have the same issue. SInce I bought the computer, I will ocasionally get pixels and lines moving on the screen. I thought it was a driver issue since it would resolve every time i rebooted. I noticed the other day that the hinge cover on the left is loose. If I reattach it (clicks on) it will pop off when I open and close the screen. This is an issue from the factory.