- HP Support Forum Home
- >
- Laptop & Notebook
- >
- Hardware
- >
- Re: Hinge connecting keyboard/base to screen
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Hinge connecting keyboard/b ase to screen
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
08-16-2011 02:14 AM
Recently, I have experienced a problem with the left hinge connecting the base/keyboard to the screen on my Pavilion dm4 laptop. The left hinge is still connected to the base of the computer, but the hinge is broken off from the screen. I am wondering what any possible support options are? I tried looking through support guides on the HP website, but I did not find anything useful.
I have included a link to an imgur album with pictures of the situation (http://imgur.com/a/LWtiA).
Re: Hinge connecting keyboard/b ase to screen
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-26-2012 10:11 AM
Hello! I am currently in a similar situation and am wondering how your situation turned resolved. This is clearly a product default (my computer is not even 7 months old) and I am determined to get this fixed.
Re: Hinge connecting keyboard/b ase to screen
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-25-2012 06:43 AM
I have this same problem! What was the outcome for you? I need help! Every time I close my computer I feel like the left hinge is one step closer to breaking. Will HP cover this since it's a manufacturing problem?
Re: Hinge connecting keyboard/b ase to screen
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-25-2012 06:44 AM
DId you ever resolve this? Please help!
Re: Hinge connecting keyboard/b ase to screen
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-25-2012 07:25 AM
Hinges on ebay:
Service manual:
The screen will need to be removed and the hinges replaced. They bolt to the chassis of the laptop and also inside the screen assembly.
Re: Hinge connecting keyboard/b ase to screen
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-16-2012 02:36 AM
I ended up sending my computer into HP for repair. Literally on the last day of warranty.
Re: Hinge connecting keyboard/b ase to screen
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-21-2012 09:25 AM
I have the same issue. SInce I bought the computer, I will ocasionally get pixels and lines moving on the screen. I thought it was a driver issue since it would resolve every time i rebooted. I noticed the other day that the hinge cover on the left is loose. If I reattach it (clicks on) it will pop off when I open and close the screen. This is an issue from the factory.
