HP Support Forums
Join in the conversation.
04-18-2012 01:00 PM
Check the link below:
How to prevent and deal with overheating.
04-18-2012 01:03 PM
Something that worked for me on my home laptop was to change the processor power management setting from "passive" to "active".
If you are running Windows 7, this is done by going in to the control panel -> System and Security -> Power Options -> Edit Plan Settings -> Change advanced power settings
Scroll down to "processor power management" and click on the plus sign. Now click on the plus sign next to system cooling policy. Change both battery and plugged in settings to "active". This may use your battery a little more, but it tells the system to turn the fan on sooner to cool the processor instead of just slowing down the processor to cool it off and then resort to the fan only when it is already hot. See if that makes a difference.
If we're lucky and something I say is useful, let me know with kudos! If we're really lucky and it actually solves the issue, then mark it solved! Thanks!
04-18-2012 02:13 PM
If you can't touch it, that sure sounds like a serious problem. How old is your laptop? Too much heat means there is probably a lot of dust inside the laptop too that is preventing the fan from being able to cool the laptop effectively. You should try to somehow blow the dust away from the unit first to see if that helps with cooling. Also, is your battery getting very hot or the outside skin of the unit? The more the data you share here, the better the experts here can help.
Even though I am an employee of HP, the views expressed in my contributions in this Forum are my own and do not necessarily reflect the views of HP.
Click on the white star in the blue box if I have answered your question or have been helpful
If your problem has been solved, please click the Accept Solution button under options------------------>