Hp Pavilion dm4 touchpad problems [ Edited ]

[cbirch]

Touchpad on my pavilion dm4 is not working, not responding at all. Reboot not working.  I cannot get it to turn back on.  I see others are having the same issues and Im hoping HP can help. Help?

Product#LW478UA

[badtouchpad]

Dear All,

I'd sent the earlier message under "badtouchpad".   No useful information from HP, which is rather sad.  However, having played around with this, I believe I found a possible solution to my touchpad problem.  Perhaps this will help others.

In "control panel" go to "mouse properties" and then to "others".  Under "usage of touchpad and ps/2 mouse" check the box for "use touchpad and ps/2 mouse" as opposed to the default "enable touchpad automatically when you log on".  I did this and have not had a problem since. 

What makes me rather sad is that HP did not suggest this.   One wonders who is monitoring the forum.

Perhaps this solution is specific to my laptop, but, as an HP shareholder and a formerly frustrated owner of the Pavillon dm4, I wanted to share this.   My problem appears to have been eliminated. 

Best regards

[albano12]

After doing some research online, I found this solution. I had the same problem as all of you, and I recommend you try this! http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/HP-Pavilion-TouchPad-not-working/m-p/148681...

[sonasoka]

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Frenchie_36 wrote:

I have been experiencing problems with my touchpad for the past few weeks, but normally, once I restart, everything is resolved. This time around, I have restarted my computer and the touchpad and mouse buttons do not work. After researching the internet, I found that maybe doing a system restore would work, but still no results. I am not sure what else to do. 

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[badm4]

Hi All, i had a problem with my touchpad, and now i have solved this problem juste by updating the mouse driver peripherique on windown 7. go to Start  then computer and right clic and clic manage and right clic on mouse peripherique and clic find the update of driver on line.

[HenrikDJ]

HP Pavilion DM4-3000, Win7 Home premium.

My problem started after I installed a Logitch wireless mouse w. Nano USB receiver.

Tapping the pad opens the context menu. Leftclick does the same sometimes - and sometimes it does the select. The confusing thing is that it's not consistent. 

The Logitech mouse works as it should.

I have checked properties of the mouse and the touchpad and all looks fine.

I've tried reversing to a system restore prior to when I installed the Logitch - no change.

I've rebooted, run diagnostics, tried the different solutions described here in this forum - no luck.

Help

[nizz_]

I don't know what happened to my touchpad it was working perfectly fine.. and then suddenly it stopped working... I tried to unlocked it but the littlebutton at the top of it (on the left) isn't working....

I have a DM4-2165dx

Product: QE375UA#ABA

[COROLLARY]

Check your touchpad driver and download driver file from hp drivers site depends on your operating system

[nizz_]

Same here... I installed a mouse and then my touchpad stop working... I restored the system and nothing happened... Help here too!!

[HenrikDJ]

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nizz_ wrote:
Same here... I installed a mouse and then my touchpad stop working... I restored the system and nothing happened... Help here too!!

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I gave up solving the issue through reinstall of drivers etc.

I solved my problem by reinstalling my notebook from the recovery partition i.e. a complete reinstall to factory settings. After that my touchpad worked again as it should. I then installed the proper logitech driver before plugging in my mouse - and this time it did not give any issues.

So why this happedned in the first place ...?

The answer is blowing in the wind.