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04-27-2012 05:04 PM
HP Pavilion dv6915nr.
Windows Vista home premium 32-bit.
I own a HP Pavilion dv6915nr, it stopped working suddenly last night. It was working perfectly, I was watching a video on HULU and I stepped away for 2 or 3 minutes, when I came back the screen was off. The laptop seemed to be on sleep, but when I tried to use it again it didn't do anything. When I try to turn it on the keyboard lights turn on for about 2 seconds, then it goes completely off and there is a faint cracking sound on the speaker bar.
I already tried taking the batteries off and using the AC/DC adapter only, it did not work. When I plug-in the AC/DC adapter the light around the power connector turns on.
Hope someone could help me. Thanks.
04-27-2012 10:21 PM
Try a hard reset, works sometimes.Disconnect all external devices first.
1-remove power cord and battery
2-press power button for 30 seconds
3-reinstall only power cord for first startup.
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