I own a HP Pavilion dv6915nr, it stopped working suddenly.

[alexbla]

Hello,

HP Pavilion dv6915nr. 

Windows Vista home premium 32-bit.

I own a HP Pavilion dv6915nr, it stopped working suddenly last night. It was working perfectly, I was watching a video on HULU and I stepped away for 2 or 3 minutes, when I came back the screen was off. The laptop seemed to be on sleep, but when I tried to use it again it didn't do anything. When I try to turn it on the keyboard lights turn on for about 2 seconds, then it goes completely off and there is a faint cracking sound on the speaker bar. 

I already tried taking the batteries off and using the AC/DC adapter only, it did not work. When I plug-in the AC/DC adapter the light around the power connector turns on.

Hope someone could help me. Thanks.  

[CherylG]

Try a hard reset, works sometimes.Disconnect all external devices first.

1-remove power cord and battery

2-press power button for 30 seconds

3-reinstall only power cord for first startup.

4-power on