IMPORTANT: Fixing TouchPad Sensitivity in HP Mini 311-1002TU

[Chillaxxin]

So I just picked this out for my sister, and immediatly wanted to install XP for obvious reasons.  TouchPad became even worse, wasn't shipped with any CDs (via an unnamed but popular electronics store, although that may have to do more with HP than said store).  Solution: (For XP at least, I hope it works for you people intent on using 7, maybe it's updated and these forums are a year out of date)  Just go to HP web site, install their little driver detection application, and find the drivers for your touchpad (Unless you know your model, finding right driver is a pain.  And finding your model takes a little more than the average PC user's knowledge without google and it's also usefull for getting other drivers if you're installing another OS).  Upon restarting, worked perfect. 

[Alminal]

There is a very easy fix for this that no one seems to know about. You dont need Touch Freeze and should uninstall it, and you dont need to disable the touch pad. Here is what to do:

1  Search for Alps Touch Pad driver sp45284.exe. Make sure that it is Ver 7.5.1711.125 Rev:A. It is dated March 01, 2010

    (Sorry I cant give a web site for this - I kinda found it by accident)

2  Install.

Now, here is how this driver works. When you want to disable the touch pad, hit Control F12. A message will appear in the notification area saying "Your touch pad has been disabled" and a red cross will appear on the touch pad icon. Hitting Ctrl F12 again will re-enable it. When you boot, the touch pad will be automatically enabled, so use Ctrl F12 each time.

Simple eh! No hasles and very simple to use. End of frustration. I can send the driver to folk who cant find it.

[kd_Touchpad]

At first I thought you were potty suggesting that the touch screen worked better on battery than mains but after a little testing I believe you are right!  Even after I re-inserted the supply lead it seemed to work ok for a while but was definitely less sensitive when on batteries. I dumped the [Word Filter Violation] Alps drivers (I tried several different versions) and went back to the Windows 7 standard mouse driver at it is less tetchy than what the retards at Alps could come up with even if it lacks a few fancy features.

If I had read the reviews on HP lappies with ALPS touchscreens before I'd bought I'd have stuck to Dell! Too late now.

I suppose it could just be a very noisy PSU that is messing up some of the analogue circuitry that measures the touchscreen.

If everybody is suffering this problem and HP/ALPS are just keeping stum [Edit: Discussion of legal issues is a violation of community guidelines]

There may be a fundamental hardware problem but using the Microsoft driver proves that it can be better than the crap Alps has turned out.

Are you listening ALPS and HP ??????

[kd_Touchpad]

[Edit: Discussion of legal issues is a violation of community guidelines] Just make sure to let your friends know what an unfriendly touch screen ALPS turn out and that HP use!

[karaduff]

O M G!!!! I have tried EVERYTHING and this is the only thing that WORKED!!! Thank you thank you thank you!!!!!

[bummedbuyer]

Ours, of course has the same problem.  HP tech support, after 3 attempts told me to download touchfreeze.  I was incredulous that HP KNEW there was a chronic problem and chose to put a band-aid on it rather than make it right.  Well, touchfreeze worked somewhat, but wherever the cursor was left would occasionally be selected since the tapping is very sensitive as well.  I called HP tech support about this and their fix is, are you ready?, TURN OFF THE TAPPING.  So we now are stuck with a notebook with a touchpad that has to have a program loaded on it (which occasionally needs to be reloaded) to not go squirrelly AND you can't select by tapping.  

I just posted on this board about the other of the last 2 HP products I have purchased that have had chronic problems that HP has not addressed (an Officejet Pro8500 all-in-one).  Be aware that once you pay your money for HP's products, if they have chronic problems, HP will turn a deaf ear.  I have started purchasing Dell and their customer service is exemplary, they take pride in their products and make sure you get what is advertised.  I will no longer consider HP since I can't afford to be stuck with a product that causes a lot of grief. 

[thomp216]

Sure, it is easy enough to turn Off the touchpad......however, what about those of us who Love the touchpad....Except for the Super Sensitivity of the one on the HP dm3 1035dx. There is No solution for this one.....sadly........I have lost So many documents, emails, etc by accidentally hitting any part of this touchpad....and Boom.....document Gone!