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Re: Laptop randomly switches off when on battery power. (219 Views)
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battpow Honor Student
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battpow
Posts: 2
Registered: ‎05-27-2010
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Laptop randomly switches off when on battery power.

‎05-27-2010 01:32 PM

When on battery power my HP DV3500EA laptop randomly switches off (this is only a recent problem). This is when there is still significant charge on the battery. This does not happen when on AC power. Once it has switched off, the laptop is able to be switched back on again and run normally until the next time it switches itself off. It doesn't shut down, it just turns off immediately as if the battery has run out. I have checked that it is not overheating - the CPU temp is generally between 40 and 50 degrees Celsius. I know this isn't a software problem because it does this on different operating systems (Windows Vista and Ubuntu Linux). I assume this means it must be a hardware problem, but I can't work out what it is or how to fix it.

 

Does anyone have any ideas?

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samenkov Student
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samenkov
Posts: 1
Registered: ‎03-15-2012
Message 2 of 2 (219 Views)
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Re: Laptop randomly switches off when on battery power.

‎03-15-2012 03:57 PM

Exact same problem with my Envy 13 running with windows 7... any solution besides bringing the laptop back to the store?

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