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05-22-2012 07:19 PM - edited 05-22-2012 07:22 PM
I have a brand new HP dv6t-7000 which just came in today and after a few hours of use it already has a problem with the battery. The battery refuses to charge even when the AC adapter is plugged into the PC. The tray icon states that the computer is "plugged in, not charging".
The laptop works plugged in without the battery and vice versa (though I am afraid of draining any more of the battery). I have tried the ACPI control method/fixed button uninstall solution, a bios update and every combination of shutting down, removing the battery and the AC adapter and nothing works. The HP support assistant tells me that the battery status is ok.
This was my first HP purchase in more than 8+ years and there's a problem straight out of the box and I'm getting pretty frustrated. Any help is appreciated.