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04-06-2012 08:48 AM
04-06-2012 08:56 AM
Yes we are going to need to know exactly what laptop it is. There should be a sticker on the bottom or inside the battery bay giving the model number. Without that, yes a picture would help. What exactly does it do now when you try to turn it on? Is it not under warranty?
04-06-2012 10:53 AM
Here are a 2 pictures. Sorry if its a bit blury it was taken from my ipod touch.
As you can see here, all it shows is a white line and it continuously flickers on and off. The rest of the screen is completely black.
And here It allows me to pause the startup (before the flickering small line) and gives me a few options.
and about the warranty, I'm not sure if it was added but my guess is that it might since I only bought it 4 months ago and I think warranties in HP last a year.
04-06-2012 11:13 AM
I am thinking maybe bad hard drive....what happens if you tap F10 to get into setup? See if you can run the hard drive test. If the hard drive fails the test then HP would fix it under warranty