Need the correct driver for the internal ethernet card on a Pavilion DV9718ca.

[flwebtech]

I have downloaded all of the drivers for this particular laptop and installed them. The ethernet card is showing a code 10 in device manager in Vista Ultimate. The driver says it is for a Nvidia. I can't seem to find anything on this particular model as far as the ethernet card and drivers, even on Google. Thanks in advance.

[Paul_Tikkanen]

Hi:

Please see if installing the chipset driver installs the network card driver.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-55781-1&cc=us&dlc=en&lc=en&...=

It normally does with nVidia boards.

Paul

[flwebtech]

I have installed that particular chipset, as well as all of the other drivers for the machine. That specific driver is what is causing the ethernet card to show a code 10, device cannot start.

Thanks.

[REO51ST]

When in device manager where it says code 10 go to details.

In the property box go to Hardware Ids.

Should be something like PCI\VEN_????&DEV_????

????= Your device id

Do google search and you should find what the device is.

Good luck.

[Paul_Tikkanen]

Hi:

The only other suggestion I have is to try the chipset driver directly from nVidia.

64 bit

http://www.nvidia.com/object/nforce_vista64_15.23.html

32 bit.

http://www.nvidia.com/object/nforce_vista_15.23.html

If you can post the Hardware ID for the network card, I'd like to see what it is.

Paul

[flwebtech · Accepted solution]

Anyone else that has this problem, you need to install the drivers for the nvidia bus enumerator, then install the driver for the ethernet card. I found drivers that will work at http://forum.driverpacks.net/viewtopic.php?id=2517

Thanks for the help.

[Paul_Tikkanen]

Happy to read that you got it to work.