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New battery issues (49 Views)
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Student
Beejames
Posts: 2
Registered: ‎04-26-2012
Message 1 of 4 (49 Views)

New battery issues

replacement battery (12 cell) will not charge or function with windows 7 operating system on g60-445DX laptop

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Distinguished Professor
ManjunathTech
Posts: 2,983
Registered: ‎01-21-2012
Message 2 of 4 (43 Views)

Re: New battery issues

Hi

 

 

You have a couple of options as I see it please try steps might help you to resolve your issue.

 

 

Go to HP Website and update the Bios & Chipset driver & check if the unit works fine.

 


Calibrating the Notebook Battery

 

 

 

 


Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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Student
Beejames
Posts: 2
Registered: ‎04-26-2012
Message 3 of 4 (25 Views)

Re: New battery issues

I did the Bios update and it didn't fix the problem. Is the Chipset update separate from the Bios update?

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Distinguished Professor
ManjunathTech
Posts: 2,983
Registered: ‎01-21-2012
Message 4 of 4 (23 Views)

Re: New battery issues

Hi

 

You are correct please try to update it and have it checked. In case you have the same issue. Then this could be an issue with the Battery.

 

 

 

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Please use plain text.