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Re: Pavilion DV4 : After upgrade to Windows 7, fingerprint doesnt work (1319 Views)
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Student
abansal77
Posts: 1
Registered: ‎12-31-2009
Message 1 of 2 (1,339 Views)

Pavilion DV4 : After upgrade to Windows 7, fingerprint doesnt work

Hi,

 

I upgraded to windows 7 yesterday using HP Windows upgrade kit.

 

Everything is working fine except for Digital Persona. It say reader not connected. I had downloaded it from HP site.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-72110-1&lc=en&dlc=en&cc=in&...

 

However, If i download the demo application from validityInc, that works fine (it detects the reader)

 

What should i do to make this digital persona work?

 

Regards

Ajay

 

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Honor Student
kshfahmy
Posts: 2
Registered: ‎12-31-2009
Message 2 of 2 (1,319 Views)

Re: Pavilion DV4 : After upgrade to Windows 7, fingerprint doesnt work

I have also the same problem as well as with the HP Quick Launch Buttons.

did you find a driver for them.

 

thanks

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