Pavilion Slimline spontaneous poweroff

[diesel]

No warning, no error, just using the system then my monitor goes blank and the system goes dark.

Anyone hit this? I've filed a support ticket, and I'm still within warranty.

Jim

[RoyalSerpent]

Scan for bug.  Run Memtest to check RAM.  Could also be a thermal problem or a dying power supply.  Those gumball machines keep the CPU and GPU boiling hot in a warm room or under heavy load.

http://www.eset.com/onlinescan/

Message Edited by RoyalSerpent on 07-12-2009 07:38 PM

[diesel]

No way on heavy load or high temps. And RAM hasn't been touched.

For heavy load, in one case, the system was totally unattended. I only found out later when I tried to remote into it and couldn't. Couldn't figure it out until I checked on it and it was totally "dark".

As to temps, the room its in is around 62 degrees (daylight basement). I've had it for almost a year, and had no problems prior to this morning.

This is a power supply issue. No bluescreen, and no events -- only an event 6008 after the system is back up, basically saying the system is back up from an unexpected shutdown. Bottom line is that the OS had no warning.

Jim

[Kalt]

In order to help you further, could you please provide us with more information about your computer? Please post the specific model number or the (PN - Part Number) from the white tag on your computer. This will help us locate drivers and identify correct parts for your specific model.