Pavilion dv6 3132el battery

[croccio]

life battery in my pc is only 1:30-2 hours. can i replace this battery with a battery most power? my pc is new it's hold 1 month

[rcspencer]

Hi croccio,

Before replacing your battery be sure the check the status of the battery through the HP Battery Check in the HP Support Assistant.   You can get the steps here: Checking the Status of the Battery

If the battery fails, and you are still within your warranty, you might contact hp support to see if you can get a replacement under warranty.  Otherwise, you might try Calibrating the Notebook Battery, which may improve the performance of the battery, as well as following some simple steps in the document How to Improve the Performance of the Battery.

If all else fails, you should be able to order a replacement battery, but the instructions and availability may be different depending on what country you are in, but this document should point you in the right direction; Purchasing a Replacement Battery.

Let us know how it turns out.

R

[croccio]

if I bring the computer in for service, the guarantee also covers the battery change or should I pay?

How long should the battery?

[croccio]

up

[rcspencer]

Hi croccio,

If you run the Battery Check and it fails, it should give you a Warranty ID to use when you contact support.  If the ID is REOOW, then you are out of warranty.  But if it is some long series of letters and numbers, then the battery "may" be in warranty and you should call and find out.  The agent you talk to may still need to validate your warranty with a proof of purchase or something similar.  If you're PC is just a month old, then it probably is in warranty but I can't gaurantee it.  You can usually check your warranty before calling from the HP Support Assistant or from the HP Product Warranty Check tool available here:

http://h10025.www1.hp.com/ewfrf/wc/weInput?lc=en&dlc=en&cc=us&lang=en

My own battery in my notebook is 2.5 years old, and still gives me 2-3 hours or more, if I am careful.  Various settings in the notebook, using wireless or the optical drive and/or other peripherals significantly shortens the battery time.  The useful life of all rechargeable batteries is shortened a little each time is is discharged and recharged, so how long it lasts and how well it performs really depends on how you use it.

R