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08-01-2009 05:24 PM
A few days ago my laptop stopped charging, and then stopped recognizing the power cord at all. I took it to best buy and they confirmed my suspicion that it was a power cord issue. They plugged it into one of their power cords, and the blue light came on and my laptop powered up. So I called HP and was mailed a new AC adapter. It arrived, but when I plugged it in, the blue light still did not come on, and my computer would not start up. Thinking it was possible the other end of the power cord, i purchased the part at radio shack. Still nothing. I'm really not sure what the issue could be, since, like I said, it powered up when using a different cord at best buy on Wednesday afternoon. Before this, the laptop did not give me any problems at all, it did not freeze, it just kept shutting itself off because it was not charged.
I'm really not sure where to go from here. Any help would be very much appreciated.
08-02-2009 08:19 AM
09-30-2009 03:13 AM
07-27-2010 06:37 PM
I had the same prob what it is the DC-jack that ur power adaptor goes into is fryed or failing and about to fry with will no longer charge it u need to send it in, (happened to me already and starting again (its this modle laptop DV4s have a lot of probs it happens from overheating anther prob of the DV4s i am about to get a new Dv7 they are really good my mom has one best thing to prvent this is to get a cooling mat and keep the fan off any surfaces so have it propted up or on a cooling mat till u get the money to get a new one (best bet is to get a DV7 or a GZC or GC what ever it is they are really good by HP or even a compaq cause HP owns them i love my HP comps that and gateway but had to many probs with them lately
01-28-2011 09:03 PM
I had mine replaced once about 7 months after I bought my laptop.
Second one broke after 5 months. I notice that when the are hot, if you drop them the that hurts the internal components inside the brick.
I got a 2nd replacement from HP and have taken care of it. Specially when use heavily. No problems after 2.5 yr of use
Go to HP parts and order a replacement, is about 56 bucks. Comes with 1 yr warranty
04-21-2012 04:46 AM