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08-29-2011 01:27 PM
08-29-2011 02:44 PM
Not sure but I think there should be a webcam under imaging devices also, the ArcSoft manager is software that allows the webcam to be shared by applications at the same time.
Unless someone with a similar model posts what is in their device manager, you may have to contact HP about this issue.
Usually when a webcam disappears from device manager it means the cam has failed, or the cable that connects it to the motherboard has.
08-29-2011 04:11 PM
Thank you for your help, I have checked all options I can think of, the webcam does not appear in the BIOS either which according to software to reinstall camera says it should be. I will contact HP.