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Problem with AC adapter? (188 Views)
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allthatglitterz Honor Student
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allthatglitterz
Posts: 3
Registered: ‎09-09-2010
Message 1 of 3 (188 Views)
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Problem with AC adapter?

‎09-09-2010 10:42 PM

About two months ago, I took the battery out of my hp dv6 series laptop and decided to use just the AC adpater power source because I would not be toting my laptop around anywhere. I stored the battery inside a plastic container on top of my book shelf (free from any dust or debris), and have been using the AC source with no problem ever since. Well, today I put the laptop battery back in because I needed to take my laptop to class, and I noticed that the computer is behaving strangely. Though my AC adapter is capable of powering the computer by itself, my laptop is not recognizing that it is plugged in. There is usually a light that comes on when the adapter is plugged in, but this light is out. Also, when I went to do a battery check, a got a message saying that my battery's health was "invalid" because the AC adapter was not plugged in--but it IS because my computer is capable of starting up with just the AC adapter plugged in and no battery. Also, the AC adapter appears to be successful charging my battery because the power keeps increasing. So, here is just a simple summary of my adapter's problems.

 

 -- Adapter indicator light is not coming on

 --Computer is not recognizing adapter during a power check or on the battery icon (which usually shows a picture of a  

     plug in over the battery and reads "plugged in, charging"

 -- The adapter is capable of starting the computer on its own without the use of a battery

 --  The adapter ppears to be charging the battery, as the battery power continues to increase.

 

I am currently calibrating the battery to see if this solves any of my issues. If anyone could help with this issue, I would really appreciate it. My only guess is that perhaps the adapter has worn out and needs to be replaced. Thanks in advance for any suggestions

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kathyscornersho Student
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kathyscornersho
Posts: 1
Registered: ‎01-09-2013
Message 2 of 3 (21 Views)
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Re: Problem with AC adapter?

‎01-09-2013 04:32 PM

Hi.  Has this problem been resolved?  I have the same problem.

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HP
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Kyle_W
Posts: 3,522
Registered: ‎04-26-2011
Message 3 of 3 (13 Views)
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Problem with AC adapter?

‎01-10-2013 01:06 PM

Could you please give me the exact model number of your notebook?

You can use the following document if you need assistance in finding it.

http://goo.gl/GDeRb
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