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06-29-2009 12:53 PM
Here is the issue. I turn on the laptop and the screen stays completely black. The lights do come on however I hear nothing in the laptop running (i.e fans etc.)
I have not tested on an external monitor yet but will shortly.
I assume the problem is the mobo and I'll need to replace it. Does anyone have any helpful advice.
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06-29-2009 01:04 PM
There are known issues with that model, call HP and cite the following article:
If your issues are one of the symptoms listed, they should service it for free.
08-27-2009 09:18 AM
08-27-2009 09:31 AM
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12-18-2009 07:41 PM - edited 12-19-2009 02:22 PM
I have the exact same problem; I have had nothing but problems with this laptop. Sent it back twice when it was in warranty. Always ran very hot. Wireless didn't "ever" want to work correctly - had to eventually buy a usb wireless dongle for 10 dollars to get my wireless access back.
It is out of warranty, three years old, and I assume a paper weight. ( Before I ever buy another HP product, they will have to give me a free laptop.) I will not buy any HP gear in the future. I went out of my way, practically had to beg to buy this laptop from HP, and it has been total junk. I would have been better off to buy a $ 500 dollar laptop from Office depot. I bought directly from HP, and the quality has been terrible. I wish I had bought a Macbook. <text deleted>
James Lacy Kamuf
04-05-2010 02:07 PM
I still can't believe I lost all the money I Spent on my Laptop HP Pavillion "Entertainment" DV9225, I can't understand how did HP offer a free repair "Which they already did once on my Laptop" on a know defect, and "fixed" putting another defective part which they already know will fail in a short time.
I already talk to an HP Rep, and let him now how frustated I was on this issue, the worst part is that I know the HP rep. is unable to fix my laptop, it can't replace it, or do anything to help me, the only option he can give me was to contact a local HP repair center where they can fix it and CHARGE me for the service, which will be quite expensive, and yes, they will be putting a defective part.
As I told the HP rep, I might be better buying anything but HP, and actually I might spend less than the HP repair cost, buying another laptop from any other brand.
10-16-2010 09:37 AM
For this Symtum ,
'Shut down -> Take a Battery Out -> plug Direct without Battery'
it happen to me also, but finally i find out the problem is come from
'Failiar of Power Adapter that can not sent enough power to Battery'
and to run a mother board' , I found it after it completely dead and
change a Power Adapter'
Then after i still have a reboot problem also.
My gut feeling is straight to RAM - Memory, I have 2 GB in my DV9000
I decide to Take it out one.
Then it work very well.