Problem with touchpad

[Hadi91]

My touch pad used to have a white light around it when it was active. But today I turned the computer on and the light was off. Touch pad works correctly without any errors. When it's deactivated the light is red. But it's not white when the touch pad is active. Rebooting computer wasn't helpful. Any solutions?

[WaseemW]

incase you can see amber(Red) light when TP is disabled and just not see the white when TP is enabled. I think the white LED has gone faulty. Please contact HP customer support team to have the Touchpad replaced if this is covered under warranty.

[Daniel_Potyrala]

Hi,
Please write your notebook product number (p/n), which system are you using and country of purchase.

Resource:
How to Locate the Notebook product number (p/n)

[Hadi91]

My notebook producr number is: LL061EA#ABV

I'm using Windows 7 Ultimate 64-bit

[Daniel_Potyrala · Accepted solution]

Uninstall the current driver for the Synaptics TouchPad and restart system.

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

Download and install the latest version from here.

Restart system and check the result.

[Hadi91]

Reinstalling the driver worked. Thank you.

[Daniel_Potyrala]

You're welcome. I'm glad that your problem is solved.

Have a great day.