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Problems with a Presario 5000 (62 Views)
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Student
jhorton92
Posts: 3
Registered: ‎02-20-2012
Message 1 of 6 (62 Views)

Problems with a Presario 5000

I bought a Presario 5000 wya back in early 2007. It worked fine for a while then it all of a sudden got really slow. It loaded slow when powered on, opening a program etc. So, I took it back to Best Buy told them, they fixed it because I still had the warrenty. Got it back worled fine then shortly after the same problem. By then the warrenty was done and BB couldn't do anything about. I got fed up and had a lot of stuff going on in my life at the time where I didn't persue anythign else about it.

 

Anyways, I was curious as to if their was any known issues concerning this kind of problem back then and if HP knew about it and did anything for it and or if HP at any point did anything to help this situation if anyone else encountered it. I just now started look through it again and it runs even slower now then before. Any kind of help would be beyond appeciated. I would like to get this baby working again. Thanks in advance,.

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Regents Professor
Huffer
Posts: 5,782
Registered: ‎11-12-2008
Message 2 of 6 (51 Views)

Re: Problems with a Presario 5000

Do you mean the V5000? For goodness sakes that was 5 years ago and you are asking if there is some way to still hold HP accountable? The V5000 was not part of the dv2000, dv6000, and dv9000 mess. When an old computer starts to run slow like that I think it needs to be opened and cleaned out so that the cooling system can do its job. AMD laptops seem particularly prone to that issue. I also start to think it could use a new hard drive. So open it up clean it out and put new thermal compound between the processor and heatsink. Then run a hard drive scan and see if there are problems there. You did reinstall the OS, right? That is likely part of it, too. Lastly, how much RAM does it have? HP used to sell XP machines with 256 megs and Vista machines with 512. The minimums IMO are 1 gig for XP and 2 gigs for Vista/7.

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Student
jhorton92
Posts: 3
Registered: ‎02-20-2012
Message 3 of 6 (45 Views)

Re: Problems with a Presario 5000

NO NO NO. I am not holding them accountablr at all. I was curious as to if there was any known problems. But BB did reinstall the OS when I took it to them and like I said before after a while it got really slow again. I cant imagine too much being inside it though as it started messing up when it was new. But my main reason for posting as I said was to see if there was other people who had the same problem and if they got it fixed or not. Guess I may be SOL at this point and the point it started haha.

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Regents Professor
Huffer
Posts: 5,782
Registered: ‎11-12-2008
Message 4 of 6 (39 Views)

Re: Problems with a Presario 5000

The V5000 is not a known problem machine although it was not a real great one, either. They do tend to run hot and I do see that they came standard with 256 megs of RAM and XP. I would bet if you put a gig of RAM in it she would run fine.

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Student
jhorton92
Posts: 3
Registered: ‎02-20-2012
Message 5 of 6 (29 Views)

Re: Problems with a Presario 5000

Also, seperate question. Is it easy to replace a laptop screen? I had another one and someone bumped the back of the sceen and it busted it. You can kind of see stuff on the screen but other than that, toasted. I saw online you can buy screens realitivly cheap. But how easy is ti to change them? anyone know? Thanks!

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Regents Professor
Huffer
Posts: 5,782
Registered: ‎11-12-2008
Message 6 of 6 (20 Views)

Re: Problems with a Presario 5000

I've done dozens. It is much easier than it seems it would be. Likely you can find a youtube video showing exactly how to do it for your model and 100% certain you can find a generic video that will give you a very good roadmap. Post back if you have any issues.

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