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Replacement Battery Warranty (186 Views)
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Student
gerard_m1014
Posts: 2
Registered: ‎03-31-2011
Message 1 of 4 (186 Views)

Replacement Battery Warranty

I have a Compaq Presario CQ60. I had issues with my battery around 6 months ago and had obtained a replacement battery as my laptop was still under warranty. Now after 6 months, the replacement battery too is giving me issues. Dischanrges in  less than 30 mins. When i called HP Support, i was told that since the warranty for my Compaq Presario CQ60 has expired, even though the replacement battery is less than a year old, it will not be covered under warranty. But at the time i got the replacement battery i was told i would have a full years warranty on it.

 

I wanted to know if HP will replace the replacement battery for me.

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Regents Professor
Huffer
Posts: 5,877
Registered: ‎11-12-2008
Message 2 of 4 (133 Views)

Re: Replacement Battery Warranty

[ Edited ]

Typically replacement parts including batteries and AC adapters provided under warranty have a short warranty like 90 days and are warranted for the longer of 90 days or the remaining original warranty.

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Student
gerard_m1014
Posts: 2
Registered: ‎03-31-2011
Message 3 of 4 (124 Views)

Re: Replacement Battery Warranty

Thanks. I did come across that on the warranty statement. So i am just left with the option buying a battery.

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Regents Professor
Huffer
Posts: 5,877
Registered: ‎11-12-2008
Message 4 of 4 (117 Views)

Re: Replacement Battery Warranty

If it is any consolation, if you buy it you do get a full 1 year warranty.

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