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07-16-2009 03:22 AM - edited 07-16-2009 03:26 AM
90W Smart AC Adapter quit working. I have two adapters that I purchased since the beginning of this year and both are not working. The first one died after about a month and the second one died in about 6 months. I AM NOT buying a third one. I called tech support and they said they have no warranty department and cannot help.
I am extremely frustrated and I am getting no help from HP. I have spent almost $200 since the beginning of the year on adapters to replace the origional one that quit working. Please at least give me a phone number for people in the United States, I cannot understand the foreign support and they are putting me on hold for 10 minutes at a time to have what I say translated. What next before I shoot someone?
07-16-2009 06:34 PM
Thank you Kodi,
I called back today after clearing my mind out. Finally found someone to help. I don't think the people yesterday understood me. I could barely understand them. After another hour and a half on the phone, they are sending me a replacement.