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Smart AC Adapter quit working (370 Views)
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Honor Student
cyberspeed
Posts: 3
Registered: ‎07-16-2009
Message 1 of 3 (370 Views)

Smart AC Adapter quit working

[ Edited ]

90W Smart AC Adapter quit working. I have two adapters that I purchased since the beginning of this year and both are not working. The first one died after about a month and the second one died in about 6 months. I AM NOT buying a third one. I called tech support and they said they have no warranty department and cannot help.

 

I am extremely frustrated and I am getting no help from HP. I have spent almost $200 since the beginning of the year on adapters to replace the origional one that quit working. Please at least give me a phone number for people in the United States, I cannot understand the foreign support and they are putting me on hold for 10 minutes at a time to have what I say translated. What next before I shoot someone?

Message Edited by cyberspeed on 07-16-2009 03:26 AM
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Intern
Kodi
Posts: 40
Registered: ‎07-03-2009
Message 2 of 3 (351 Views)

Re: Smart AC Adapter quit working

go to this site it has the phone numbers you need

 

 http://welcome.hp.com/country/us/en/contact/phone_assist.html#section1

 

good luck

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Honor Student
cyberspeed
Posts: 3
Registered: ‎07-16-2009
Message 3 of 3 (347 Views)

Re: Smart AC Adapter quit working

Thank you Kodi,

 

I called back today after clearing my mind out. Finally found someone to help. I don't think the people yesterday understood me. I could barely understand them. After another hour and a half on the phone, they are sending me a replacement.

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