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Re: TX2000 USB Ports, Digitizer and Webcam not working (several people have save problem) (257 Views)
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beltguy
Posts: 16
Registered: ‎04-30-2011
Message 1 of 4 (283 Views)

TX2000 USB Ports, Digitizer and Webcam not working (several people have save problem)

[ Edited ]

OK folks this is an old problem that was posted on the old TX/TM board:

 

http://h30434.www3.hp.com/t5/TX-TM-Series-Notebooks-Reply/tx2000-usb-ports-digitizer-webcam-all-not-...

 

Several of us have had these ports/hardware fail. 

 

****IT IS NOT A BLACK SCREEN FAILURE******

 

In my case, the motherboard has very low hours after replacement, full system reinstall, all drivers up to date.  If you take the time to read all three pages, you will see that many of us have tried everything that anyone suggested.  Most of us still believe that this is a software issue as opposed to a hardware issue.

 

Not much hope for a soulution, but thought I would try this board since the TX/TM board is now reply only and probably has a very low visit rate.

 

Jim

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Tutor
beltguy
Posts: 16
Registered: ‎04-30-2011
Message 2 of 4 (257 Views)

Re: TX2000 USB Ports, Digitizer and Webcam not working (several people have save problem)

For some reason I do not see this thread on the list.  I thought maybe this reply would bump it up.

 

Jim

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Tutor
beltguy
Posts: 16
Registered: ‎04-30-2011
Message 3 of 4 (227 Views)

Re: TX2000 USB Ports, Digitizer and Webcam not working (several people have save problem)

Wow, just checked and this thread was down 16 pages.

 

Time to bump it to the top in hopes that someone will have a thought or two as to what we can do to get our useless TX2000 units working again.

 

Jim

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Student
Surface
Posts: 1
Registered: ‎12-08-2012
Message 4 of 4 (72 Views)

Re: TX2000 USB Ports, Digitizer and Webcam not working (several people have save problem)

I also am not able to use the pen and touch features after doing a recovery manager to factory spec, everything else is good but like the others when trying to open Tablet Properties it gives the message a supported  tablet was not found on the system, also after updating the digitizer from hp the version does not change it's still 6.1.6002.18005 when it's supposed to be 5.05-5_HP5 Rev.A.

I've unblocked the download in properties ran it as administrator,uninstalled the old driver, my USB works my Quick launch buttons work, the screen rotates, the bios is updated. ran HP Update it finds two updates -a HP update software utility and a critical update HP Photosmart and then nothing else when there are many many more at the software and driver page for the TX2000

Is HP being silent due to the class action lawsuit? Was that a perk that hp got for settling, that they no longer have to address any issue with this Tx2000 series?

 

As so many have wrote before...... NEVER AGAIN HP!

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