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Touch Pad and left click not working (37072 Views)
Student
chudyace
Posts: 1
Registered: ‎04-02-2012
Message 31 of 48 (2,887 Views)

Re: Touch Pad and left click not working

i had same problem as mentioned above (on my hp dv4 laptop). i downloaded and installed the latest synaptics touchpad drivers and also ALPS none worked , i did factory restore still no avail, so i just got a usb mouse for the interim till a solution comes along.

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Honor Student
gicronin
Posts: 6
Registered: ‎09-05-2011
Message 32 of 48 (2,883 Views)

Re: Touch Pad and left click not working

In the end, they changed the touchpad, keyboard and mainboard. The issue seems to have gone away now

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Honor Student
cooperflabber
Posts: 3
Registered: ‎08-14-2009
Message 33 of 48 (2,836 Views)

Re: Touch Pad and left click not working

touch pad left click does not highlight a word or sentence so that I can copy it, nor can I left click on my ym messenger screen and move it or resize it or move icons on my desktop.  had a system factory restore done but didn't fix the problem

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Honor Student
Anjni
Posts: 2
Registered: ‎07-13-2012
Message 34 of 48 (2,171 Views)

Re: Touch Pad and left click not working

I see this post is about two years old, but here I am having the exact same problem :smileysad:

My left click button does not work and neither does the tap-to-click on my touchpad. My laptop is a 6730s notebook and is more than two years ago, so the warranty has worn off, and the problem started just two days ago.

I tried switching between left and right mouse button and the clicking works but the right-click (now left-click) stops working. An external mouse works perfectly fine, but it's so annoying to have to bring that everywhere.

Has anyone found any other way to fix this than sending the laptop back? It really surprises me that HP has been ignoring this problem for two years when it seem to be pretty normal.

 

Anyways, if anyone have the slightest clue of how to help this problem please tell :smileyhappy:

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Honor Student
gicronin
Posts: 6
Registered: ‎09-05-2011
Message 35 of 48 (2,153 Views)

Re: Touch Pad and left click not working

The problem was fixed for me by HP. The last thing they did was change the motherboard. before this, they changed the trackpad twice. when you boot into windows, is it like the left click is locked on? Do you get the selection rectangle when you move the mouse (before you click at all)? These were the symptoms of the laptop I was looking at.

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Honor Student
Anjni
Posts: 2
Registered: ‎07-13-2012
Message 36 of 48 (2,083 Views)

Re: Touch Pad and left click not working

Yes, I had that too.

 

BUT, I have actually gotten it to work! I tried what someone wrote on page 3 (on this post):

 

"I spoke with HP and they said to turn it off, unplug from AC, remove battery then hold the power button for 10 seconds. Then leave it like this for 10 minutes.

 

Reassemble and power on. "

 

This actually worked for me! So people, if you have this problem, before sending it in or speaking with HP, try unplugging your laptop from power, take out the battery, press the ON button for 10 seconds, wait 10 minutes, turn it back on.

 

This has worked for my HP laptop for over a week! :smileyvery-happy: Good luck with yours

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Tutor
LiquidFox
Posts: 17
Registered: ‎01-26-2010
Message 37 of 48 (445 Views)

Re: Touch Pad and left click not working

[ Edited ]

None of the simple tricks worked for me, I had to replace the button circuit board which is part # LS-4104P on my DV4 1430us.

The touchpad wiring goes through the button board then up to the mother board, so if the left button craps out then the touchpad tapping goes with it. At least that's my theory.

 

I bought a used button board several months ago and it didnt fix it, so I left it alone. Last week I convinced myself that this was a hardware issue and the used button board was a dud, so I bought a NEW one and eveything is working as it should.

DV4 1430US
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Student
Dash65
Posts: 4
Registered: ‎04-20-2013
Message 38 of 48 (281 Views)

Re: Touch Pad and left click not working

Hi

  I have had this same problem DV6-2114TX  I have spent the last 30 minutes installing a brand new top cover/mouse pad and guess what?

 

 

IT still doesn't work.Same as everyone else--Left Mouse button and double click Broken-I'm about to try the power down .

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HP
RedRose0528
Posts: 1,644
Registered: ‎03-28-2012
Message 39 of 48 (256 Views)

Re: Touch Pad and left click not working

 

Hello Dash65,

 

I understand your touchpad left mouse button does not work nor does the double click, is that correct? I will do what I can to assist you.

 

If you have replaced the pad and it still does not work, it sounds like an issue with connections on the board, not working properly.

 

 

 Do you know if you are still covered by any warranty? If you are not sure have a look at the HP warranty checker tool, it will verify for you.

 

Please respond back at your earliest convenience.

Thanks

 

 

 

 

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Student
Dash65
Posts: 4
Registered: ‎04-20-2013
Message 40 of 48 (245 Views)

Re: Touch Pad and left click not working

Hi

   I am not under warranty.It appears to be driver/software related as the left mouse button and mousepad tap/double tap do not work however if I disable the mousepad buttons in settings the mousepad tap/doubletap works again.This sounds the same as many others are experiencing.I replaced the entire mousepad/laptop cover with a brand new part and it is still thre same.The board connection looked OK.

 

Dash65

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