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Typing the characters "oun" launches "Save As" window
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05-03-2012 06:15 AM
Product: HP ProBook 4530s
O/S: Windows 7, 2009, SP1, 32 bit
Error message - nope, no error message, just frustrating!
Any changes - nope, still stock
Okay, here's what happens... typing the characters "oun" in any word in any program is kicking me out of what I was doing to some other command window, as if the combination of the letters O U N is acting like some kind of shortcut command.
In MS Word, Excel, or Powerpoint, if I type "oun" in any word, the "Save As" window jumps up in front of me.
In MS Outlook, same thing. If I type any word with "oun" in it, like "around" "found" etc... it immediately jumps me out of the document, spreadsheet, presentation, or email, and brings up the "Save As" window.
Even in IE, it happens. Just in trying to type this post, it has already happened every time I have typed these three characters in succession. This odd window pops up at the bottom third of the IE screen with the main menu options "File Find Disable View Images Cache Tools Validate | Browser Mode: IE9 Compat View Document Mode: IE7 standards" and a submenu with the options "HTML CSS Console Script Profiler Network"
I never realized how often I type this letter combination. I find myself actually trying to think ahead and avoiding any word that might have "oun" in it. This only happens on this HP Probook, and not any of the other machines here with the same release of MS Office.
Any clues as to what is going on, and how I can fix it, make it stop or go away?
Thanks!
Rev. Joel T. of Watkinsville, GA
Rev. Joel T of Watkinsville, GA
Re: Typing the characters "oun" launches "Save As" window
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05-03-2012 06:54 AM
you need to uninstall the HP power Assitant manually and install the one available on hp.com.
here is the link
http://h20000.www2.hp.com/bizsupport/TechSupport/D
this should take care of issue forever. ![]()
WW
“I am an HP Employee“
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Re: Typing the characters "oun" launches "Save As" window
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08-02-2012 08:13 AM
Well, thanks for the suggestion. I have tried what you suggested. I used Control Panel to uninstall HP Power Management, then downloaded and installed the version behind your link. But... it still does it. I thought is was only happening in MS Office products, where any word with the characters "oun" will bring up the "Save As" window. But, even, here, in IE, if I type a word like counted or found, up pops a weird window on the bottom third of the screed that shows me HTML or CSS tabs, and let me choose style or document views... I never realized how many words have the characters o u n in succession in them until I hit this wall. I have also learned that if I type them slow enough, I am not kicked out... I'd REALLY love to know what program is the root of this redirect and just uninstall or remove it. But it appears that HP Power Management is not the solution, unless by manually uninstall, you could point me to the files I need to manually delete that Control Panel uninstall did not grab.
With hope...
Rev. Joel T.
Watkinsville, GA
Rev. Joel T of Watkinsville, GA
Re: Typing the characters "oun" launches "Save As" window
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08-02-2012 08:38 AM
Good luck !!!
WW
“I am an HP Employee“
***** Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***
Re: Typing the characters "oun" launches "Save As" window
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08-23-2012 07:46 AM
Rats... nope... I used Control Panel to uninstall the old Power Assistant, and have reinstalled from the link you gave me. But the issue continues in all Office products and even IE. Perhaps when you said uninstall "manually" you meant something more than Control Panel does. Can you give me another suggestion?
Rev. Joel T of Watkinsville, GA
