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09-06-2010 05:56 AM
here is the reply i got from ADATA, any idea ??
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A-DATA online customer service is set up to provide more efficient and
effective service. It’s a channel for customers to get quick response or
We welcome any of your opinion according to our reply to your inquiry, and
A-DATA will do our best for your satisfaction.
If you want to give any further information or give any opinion, please
click on the link below.！
受理編號 Inquiry Number：CS10090097
處理狀況 Inquiry Response：
Thanks for supporting ADATA product.
Thank you for your letter.But,as we known,the motherland of model HP Envy
17 cannt support USB 3.0 .
Please check it with HPs.
Please feel free to contact us if you have any further questions.
ADATA Customer Service Center
09-07-2010 12:09 PM
OH don,t worry...that is not true....I was doing some digging...it looks like USB 3.0 issue than Envy 17 issue... Check this...
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
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09-07-2010 12:59 PM
According to the manual for that model it has only 1 super speed usb 3.0 port, it is next to the audio out jack.
Look under "External Component Identification>Left Side>Port 7
09-07-2010 07:37 PM
I am sure that i know which one is the USB 3.0 port, you can see me testing the ports on both side in the previous thread.
Also, it comes to me that read / write small files is okay without errors and have show significant performance difference.
But the fact i choose USB 3.0 is for copying some extremely large files. idea: 10G disk file of vmware.
So, it is very important for me that the data is correct and fast.
I do not understand why i can use my old 32GB 2.0 USB very well, but it turn to error when i was using USB 3.0.
10-04-2010 06:33 AM
I really start to think that may be the problem of ADATA, i send to their repair shop for checking, it's 4 weeks already, but still not yet confirmed that the USB is good or bad ...