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Webcam On 2730p Not Functioning (3474 Views)
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Honor Student
woozyking
Posts: 3
Registered: ‎12-03-2008
Message 1 of 4 (3,474 Views)

Webcam On 2730p Not Functioning

It used to work when it first came, but then somehow (I don't know why) it doesn't function anymore, when I try to reinstall the driver, it even says "The HP Webcam has not found"

 

Please help, it's quite important to my daily need :smileysad:

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Teacher
iam_fletcher
Posts: 105
Registered: ‎11-17-2008
Message 2 of 4 (3,466 Views)

Re: Webcam On 2730p Not Functioning

Go into device manager  (type dev in the start search bar) and look for the webcam there. If the web cam isn't showing in device manager, go to recovery manager (type rec in the start search) select advanced options, then hardware driver reinstallation, then find your hp webcam driver in the list. Reinstall that. If that doesn't get it to work then you could have a bad webcam. They can go out. If you are still in warranty then HP should run through some basic trouble shooting with you and then replace it for free.
The First Sacred Law of Computers: Fast, Reliable, Cheap.....Pick Two The Second Sacred Law of Computers: Ask not of others that which may be easier found by Google The Third Sacred Law of Computers: Thou shalt not ask about an error message one did not bother to write down
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Honor Student
woozyking
Posts: 3
Registered: ‎12-03-2008
Message 3 of 4 (3,454 Views)

Re: Webcam On 2730p Not Functioning

Thanks for the help. Somehow I can't find where the recovery manager is, the search doesn't work...could you just tell me where the exact location of that program is?

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Tutor
awesomedarksun
Posts: 11
Registered: ‎01-01-2009
Message 4 of 4 (3,197 Views)

Re: Webcam On 2730p Not Functioning

All of the recovery managers i have seen have no drivers for the webcam.

 

If there is are no unknown devices in device manger there is no way to install drivers for it anyways!

 

Do the following:

 

set devmgr_show_nonpresent_devices=1
start devmgmt.msc

then in device manager, go to view , show hidden devices,

 

under imaging devices find the HP Webcam and double click on it

 

if it says something like "this device is not connected now"

 

then the problem is something else.

 

try restarting the computer without any usb devices connected.

 

 

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